Maintenance – GAI-Tronics WCB104 Wireless Call-Box Installation Guide User Manual

Page 8

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Pub. 42004-327A

Model WCB104 Wireless Call Box Installation Guide

Page: 8 of 10

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Maintenance

Troubleshooting the Installation

Problem Reason

Solution

Solar panel troubles

Refer to Automatic Sequencing Charger ASC
Manual for details.

Charger troubles and status
information

Refer to Automatic Sequencing Charger ASC
Manual for details.

Battery troubles

Refer to Automatic Sequencing Charger ASC
Manual for details.

1. Battery-to-charger

fuse is blown.

Replace the fuse.

Battery is fully charged, but
phone does not operate.

2. Call box PCBA

fuse is blown.

Replace the fuse.

1. Power failure.

Check power to the unit.

2. Supervision Select

jumper J9 installed
incorrectly.

Move J9 from LAMP to LED LAMP

3. Outer Door Sensor

failure

Check operation of the Outer Door Sensor.
The sensor should measure:

• Door closed = 1.0 ohm or less

• Door open = infinite
Replace the sensor if failed.

4. LED lamp failure

The LED lamp should measure:
Door open – TB1-9 and TB1–10 = 6.7 V dc
Replace LED lamp assembly if failed.

LED Illumination Lamp
does not light.

5. Other

Depress Reset button S2.

1. Power failure

Check power to the unit.

2. Configuration

jumper error

Place Config jumper J12 in Disable position.

3. Hookswitch failure

Check operation of the Hookswitch Sensor.
The hookswitch should measure:

• On-Hook = 1.0 ohm or less

• Off-Hook = infinite
Replace hookswitch if failed.

4. Handset failure

Replace handset with a known good unit.

No dialtone.

5. Other

Depress Reset button S2.

Dialtone, but no ringing.

Push button failure

Check operation of the push button. The push
button should measure:

• Active = 1.0 ohm or less

• Inactive = infinite
Replace push button if failed.

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