Maintenance – GAI-Tronics WCB104 Wireless Call-Box Installation Guide User Manual
Page 8
Pub. 42004-327A
Model WCB104 Wireless Call Box Installation Guide
Page: 8 of 10
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Maintenance
Troubleshooting the Installation
Problem Reason
Solution
Solar panel troubles
Refer to Automatic Sequencing Charger ASC
Manual for details.
Charger troubles and status
information
Refer to Automatic Sequencing Charger ASC
Manual for details.
Battery troubles
Refer to Automatic Sequencing Charger ASC
Manual for details.
1. Battery-to-charger
fuse is blown.
Replace the fuse.
Battery is fully charged, but
phone does not operate.
2. Call box PCBA
fuse is blown.
Replace the fuse.
1. Power failure.
Check power to the unit.
2. Supervision Select
jumper J9 installed
incorrectly.
Move J9 from LAMP to LED LAMP
3. Outer Door Sensor
failure
Check operation of the Outer Door Sensor.
The sensor should measure:
• Door closed = 1.0 ohm or less
• Door open = infinite
Replace the sensor if failed.
4. LED lamp failure
The LED lamp should measure:
Door open – TB1-9 and TB1–10 = 6.7 V dc
Replace LED lamp assembly if failed.
LED Illumination Lamp
does not light.
5. Other
Depress Reset button S2.
1. Power failure
Check power to the unit.
2. Configuration
jumper error
Place Config jumper J12 in Disable position.
3. Hookswitch failure
Check operation of the Hookswitch Sensor.
The hookswitch should measure:
• On-Hook = 1.0 ohm or less
• Off-Hook = infinite
Replace hookswitch if failed.
4. Handset failure
Replace handset with a known good unit.
No dialtone.
5. Other
Depress Reset button S2.
Dialtone, but no ringing.
Push button failure
Check operation of the push button. The push
button should measure:
• Active = 1.0 ohm or less
• Inactive = infinite
Replace push button if failed.