Leprecon LD-340A Analog Series - Manual (Page 5)

WARRANTY AND SERVICE
SERVICE:
If your unit requires service, please carefully check to see that the pack itself is at fault – and
not control cables or power cords or lamps or controller.
Return the unit to your dealer with a description of the problem, and they will repair it or
return it to us for repair. If you do not have a convenient dealer or service center, return it to
the factory for service.
FACTORY SERVICE:
Please keep your packing material. If your pack needs service, first call the factory service
department and get a return authorization number. Please carefully repack the dimmer,
enclosing a note describing the problem and your name and address and phone number
and ship it to us with the R.A. number clearly marked on the label. We will repair it and
return it within one week, via UPS prepaid, if it is warranty work. Please return equipment
clean and in serviceable condition!
NON-WARRANTY FACTORY WORK:
If we judge the repair to be non-warranty, we will send you a card describing required
repairs and charges. When you return the card with payment we will repair and return you
unit.
CAE, INC
PO BOX 430
10087 INDUSTRIAL DR
HAMBURG, MI 48139
(810) 231-9373
LIMITED WARRANTY
Registration card must be returned within 15 days of purchase, to validate warranty.
CAE, Inc. guarantees our lighting control equipment to be free from defects in materials and
workmanship for a period of one year from date of purchase. This warranty does not cover
wear acquired in normal use or damage from Misuse. Judgements as to suitability for specific
applications, auxiliary equipment and materials, and safety precautions necessary with CAE
equipment are the sole responsibility of the owner.
CAE, Inc. will not be responsible for any damage to or destruction of other equipment
consequential to our equipment failure. CAE Inc.’s liability is strictly limited to the repair or
replacement (at the manufacturer’s discretion) of defective products, which have been returned
to the factory or a service center prepaid, in the original carton and packing material. Any
damage incurred in shipment not in original packing shall be the responsibility of the owner.
Warranty repairs will be returned to the owner prepaid, via UPS or truck, within the continental
USA only.