Zix Corporation Pocket PC v5.51 User Manual

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Care Delivery Solutions

Q:

Why do I have to accept or reject the Multum license agreement every six
months?

A:

Multum provides the drug information that is used in the PocketScript
application. Under the terms of the Multum license agreement for this
information, users of the data must reconfirm their acceptance of the agreement
every six months.

Q:

Does Dispensed Drug History include all drugs prescribed by other
practices?

A:

No, Dispensed Drug History may be incomplete. The displayed history will not
include, for example, categories of drugs protected from disclosure by regulation
or not paid through a patient’s standard health plan process. Every three months,
when you view Dispensed Drug History you will be reminded that it may be
incomplete.

Q:

Can I write a prescription off-formulary?

A:

Yes, you always have complete freedom in prescribing.

Patients and Coverage

Q:

Can I still e-prescribe if a patient’s insurance plan is not in the system or
the patient is not insured?

A:

Yes, the only difference you’ll see is that the drugs are not color-coded and that
all generic drugs are indicated with “up” arrows.

Q:

A:

At start-up, how do I enter patient data in the PocketScript system?

While your office staff can enter patient data manually, the best method is to
produce a patient demographic data report from your practice management
system and send it to ZixCorp to transfer the data into the system. Call ZixCorp’s
PocketScript technical service department at 866-753-9234 for information about
a number of methods to accomplish the data transfer.

Q:

A:

How do I add new patients to the PocketScript system?

The most common way to enter a new patient’s demographic data into the
PocketScript system is to manually enter it from the desktop using a Web browser
connected to the Internet. Another possibility is to link to your practice
management system with a single directional interface.

You may also add patients directly from your handheld. You only need to enter
the name, date of birth, gender, and zip code to get a match with the insurer.

Q:

Do I have to change patient demographic information from the handheld?

A:

No. You can change patient information using the browser version, logging into

www.eprescriber.com

and choosing Patient Maintenance from the Maintenance

Pages on the Maintenance tab.

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