Teletronics IP-PBX Server Quick Start User Manual

Quick product guide, Warranty policy, Rma policy

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Warranty Policy

Limited Warranty

All Teletronics’ products warranted to the original purchaser to be free from defects in materials and
workmanship under normal installation, use, and service for a period of one (1) year from the date of
purchase. Under this warranty, Teletronics International, Inc. shall repair or replace (at its option), during the
warranty period, any part that proves to be defective in material of workmanship under normal installation,
use and service, provided the product is returned to Teletronics International, Inc., or to one of its distributors
with transportation charges prepaid. Returned products must include a copy of the purchase receipt. In the
absence of a purchase receipt, the warranty period shall be one (1) year from the date of manufacture.

This warranty shall be voided if the product is damaged as a result of defacement, misuse, abuse, neglect,
accident, destruction or alteration of the serial number, improper electrical voltages or currents, repair,
alteration or maintenance by any person or party other than a Teletronics International, Inc. employee or
authorized service facility, or any use in violation of instructions furnished by Teletronics International, Inc.

This warranty is also rendered invalid if this product is removed from the country in which it was purchased,
if it is used in a country in which it is not registered for use, or if it is used in a country for which it was not
designed. Due to variations in communications laws, this product may be illegal for use in some countries.
Teletronics International, Inc. assumes no responsibility for damages or penalties incurred resulting from the
use of this product in a manner or location other than that for which it is intended.

IN NO EVENT SHALL TELETRONICS INTERNATIONAL, INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESSED OR IMPLIED,
WHATSOEVER.

Some states do not allow the exclusion or limitation of special, incidental or consequential damages, so
the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state.

RMA Policy

Product Return Policy

It is important to us that all Teletronics’ products are bought with full confidence. If you are not 100%
satisfied with any product purchased from Teletronics you may receive a prompt replacement or refund,
subject to the terms and conditions outlined below.

IMPORTANT: Before returning any item for credit or under warranty repair, you must obtain a Return
Merchandise Authorization (RMA) number by filling out the RMA form. Products will not be accepted
without an RMA number. All products being shipped to Teletronics for repair/refund/exchange must be
freight prepaid (customer pays for shipping). For all under warranty repair/replacement, Teletronics
standard warranty applies.

30-Day full refund or credit policy:
I. Product was purchased from Teletronics no more than 30 day prior to the return request.
II. All shipping charges associated with returned items are non-refundable.
III. Products are returned in their original condition along with any associated packaging, accessories,
mounting hardware and manuals. Any discrepancy could result in a delay or partial forfeiture of your credit.

Unfortunately Teletronics cannot issue credits for:
I. Products not purchased from Teletronics directly. If you purchased from a reseller or distributor
you must contact them directly for return instructions.
II. Damaged items as a result of misuse, neglect, or improper environmental conditions.
III. Products purchased direct from Teletronics more than 30 days prior to a product return request.

To return any product under 1 year warranty for repair/replacement, follow the RMA procedure.

IP PBX Enterprise SIP SERVER

Item# 21-117

Package List
1. EZLoop® Ent. IP PBX Server
2. AC Adapter
3. Ethernet Cable
4. Quick Product Guide

Quick Product Guide

Technical Specification

Features

Call

Features

Technical

Features

Capacity

All Rights Reserved. Copyright 2006 Teletronics International, Inc.

2 Choke Cherry Road, Rockville, MD 20850 Tel: 301.309.8500 Fax: 301.309.8851

SIP (Session Initiation Protocol)

17.5cm x 12.5cm x 3.2cm

6.8" x 4.9" x 1.2"

Weight: 1 lb

SG.711

(A-Law & u-Law)

G.729

Size
and
Weight

Codecs

100 Registered Users

20 Concurrent Calls

Subscriber NAT Traversal

Phone Set Record Greeting

Management: Web Browser

HTTP Upgrade Firmware & Ring Back Tone File

Export/Import Configuration

Network Interface: 1WAN 1LAN

DTMF: In-Band, RFC2833, SIP-Info

Network: Support Fixed IP and DHCP Mode

Authentication
Automated Attendant
Call Transfer
Blind Transfer
Call Forward on Busy
Call Forward on No Answer
Call Forward Unconditional
Call Hold / Retrieval
Call Routing DID
Call Waiting
Caller ID
Do Not Disturb
Flexible Extension Logic
Music on Hold
Music on Transfer
Call Pick up
Three Way Conference
Time and Date
Trunking
VoIP Gateways
Voice mail to Email
Call Detail Records
Call Monitoring

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