Troubleshooting, Page 7.2 – Venstar T1700 Installation User Manual

Page 17

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SYMPTOM: When controlling a residential heat pump,
and asking for cooling, the heat comes on.
CAUSE: The thermostat reversing valve jumper is set
for “b”.
REMEDY:
Set the reversing valve jumper for “O”. See
pages 5.4 and 5.5.

SYMPTOM: When calling for cooling, both the heat
and cool come on.
CAUSE: The thermostat equipment jumper is configured
for “HP” and the HVAC unit is a Gas/Electric.
REMEDY: Set the equipment jumper for “Gas”. See
pages 5.2 and 5.3.

P/N 88-596
Rev. 1

Page 7.2

TroubleShooting

7

AUTO

I2:00

Pm

HEAT

COOL

72

74

AUTO

I2:00

Pm

HEAT

COOL

72

74

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