Problem possible causes solution – DeLonghi EC270 User Manual

Page 12

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12

No milk froth is formed when
making cappuccino

• Milk not cold enough

• Cappuccino maker dirty

• Always use semi-skimmed milk at

refrigerator temperature.

• Clean the holes in the cappuccino

maker thoroughly.

The coffee froth is too
light (delivered from the
spout too fast)

• The ground coffee is not pressed

• There is not enough ground coffee
• The ground coffee is too coarse

• Press the ground coffee down more

firmly

• Increase the quantity of coffee
• Use ground coffee for espresso

coffee machines only.

The coffee froth is too dark
(delivered from the spout too
slowly)

• The ground coffee is pressed down

too firmly

• There is too much ground coffee
• The espresso boiler outlet is blocked

• The ground coffee is too fine

• Press the coffee down less firmly

• Reduce the quantity of ground coffee
• Clean as described in the chapter

"Cleaning the boiler outlet”

• Use ground coffee for espresso coffee

machines only.

The coffee has an acid taste

• Inadequate rinsing after descaling

• After descaling, rinse the appliance as

described in the chapter "Descaling".

PROBLEM

POSSIBLE CAUSES

SOLUTION

No espresso coffee is
delivered

• No water in the tank
• The holes in the filter holder are

blocked

• The espresso boiler outlet is blocked

The espresso coffee drips
from the edges of the filter
holder rather than the holes

• The filter holder is inserted incorrectly

• The espresso boiler gasket has lost

elasticity

• The holes in the filter holder are

blocked

• Attach the filter holder correctly and

rotate as far as it will go.

• Have the espresso boiler gasket

replaced at a service center.

• Clean the coffee holes

The espresso coffee is cold

• The coffee ready light was not on

when the coffee button was pressed.

• No preheating performed

• The cups were not preheated

• Wait until the espresso OK indicator

light comes on

• Preheat as described in the

paragraph "Preheating the espresso
coffee unit".

• Preheat the cups by rinsing with hot

water

The pump is excessively noisy

• The water tank is empty

• Fill the tank with water.

• Fill the tank with water.
• Clean the filter holder spout holes

• Clean as described in the chapter

"Cleaning the boiler outlet”

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