Appendix a--- system recovery – Welltech WG2504 FXS V.4.02 User Manual

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Appendix A--- System Recovery

Wellgate 2504 use dual firmware image to ensure the system stabilities. In most of case,

you will not encounter the system failed to boot issue. Normally, the user should able to

use Web page to login and upgrade the firmware through it. If you are not able to do it,

please following the following steps for recovery.

1. Start the WG2504 and to check the STATUS led is up or not. If STATUS led is ON,

please press the reset button for 5 seconds to reset to default. After all LED are light

up, the system is back to factory settings.

2. Change your PC IP address to

192.168.123.111

and network set to fix IP address

mode.

3. Connect your PC to LAN port and use http://192.168.123.123 to upgrade the

firmware. Make sure you are using Micrsoft IE 6 or later version.

Do not support

FireFox Web browser.

4. If you cannot login to the web page through

192.168.123.123

. Open a command

line windows and type “telnet 192.168.123.123”. If you can see the following

display, go to the next step. Otherwise, please contact Welltech FAE for RMA

(Repair).

5. Prepare a TFTP server for firmware download as follows

-

download tftp server

http://www.welltech.com/support/voip/TFTP/TFTP_Server.zip

or

http://tftpd32.jounin.net/tftpd32_download.html


-

start tftp server

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