Widex C-9 - Manual (Page 49)

49
Problem Possible cause Solution
The hearing aid
func tions
intermit tently
The on/off switch is dirty Push the switch back
and forth a couple of
times
Your two hearing
aids are not work-
ing in synchrony
The connection between
the hearing aids is lost
Turn the hearing aids
off and on again
The hearing aids
do not respond
with a corre-
sponding change
in volume or pro-
gram to the DEX
The DEX is used beyond
the trans mission range
Move the DEX closer to
the hearing aids
Strong electromagnetic
interference in the vicinity
Move away from known
source of EM interfer-
ence
The DEX and the hearing
aids are not matched
Check with hearing care
professional to make
sure DEX is matched
with hearing aids