Widex C2-PA (RIC) - Manual (Page 31)

31
Problem Potential cause Solution
Your two
devices are
not working in
synchrony The connection
between the devices
is lost Turn the devices off and
on again
The devices
do not re-
spond with a
corresponding
change in vol-
ume or pro-
gram to the
RC-DEX a. The RC-DEX is
used beyond the
trans mission range
(> 1 m)
b. Strong electro-
magnetic interfer-
ence in the vicinity
c. The RC-DEX and
the devices are not
matched
a. Move the RC-DEX
closer to the devices
b. Move away from
known source of EM
interference
c. Check with dispenser
to make sure RC-DEX
is matched with the
devices