Troubleshooting – Xoro HRT 7522 SET Bedienungsanleitung User Manual

Page 66

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32

English

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of XORO (German/English):

Tel.: +49 (4161) 800 24 24

Fax: +49 (4161) 800 24 61

Internet: www.xoro.de/service

Symptom

Correction

No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures

No DVB-T reception in your region.
Realign the antenna. Please pay attention to the
direction of the antenna.
Please use a bigger antenna or an aerial antenna.
Retry the Auto Scan.

No power

Plug the power cord into the outlet tightly and turn on
the power.

Can not scan programs

Adjust the dish
Refer settings for searching

No

picture

/

no

coloured pictures

Control the connection to the TV set.
Control the video output mode in the setup.
TV channel or program is scrambled

Remote control does
not work

Change the batteries.
Operate within normal range (max. 5 meters, 30 °)
The sensor is pointed to by bright light.

No sound

Cancel Mute. Press MUTE button
Increase volume. Press VOL+ button
Pay attention to connection to TV set or amplifier.

Audio / Subtitle without
function

or

can

no

choose

Change audio track (press AUDIO button)
Change subtitle track (press SUB-T button)
Other audio track is not supported
Subtitles are not supported by broadcaster

No Recording

No USB is connected.
No free space on the storage.

Recording has jerkings
or other mal functions

The connected storage is too slow. Please use only
USB-Sticks with 8 GB or higher.
Please control the reception quality of the antenna and
align them for getting better quality.

HRT 7522

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