Grass Valley K2 Summit Client Service Manual May.14 2010 - Manual (Page 77)

09 April 2010 K2 Summit Production Client Service Manual 77
Chapter
4
Troubleshooting problems
If you think there is something wrong (broken) with your K2 client system, go
through the following preliminary steps:
• “Step 1: Check configurations” on page 78
• “Step 2: Check connections and external equipment” on page 78
• “Step 3: Check system status messages” on page 78
• “Step 4: Identify problems using the startup sequence” on page 78
Then use the following topics to troubleshoot specific problem areas:
• “Shutdown/restart problems” on page 80
• “Checking external equipment” on page 81
• “Power connection sequence” on page 81
• “BIOS startup” on page 82
• “Windows startup” on page 82
• “K2 Summit Client system startup” on page 82
• “Windows startup problems” on page 83
• “Codec board problems” on page 83
• “Power supply problems” on page 84
• “Video problems” on page 85
• “Audio problems” on page 85
• “Timecode problems” on page 86
• “Operational problems” on page 87
• “System problems” on page 88
• “Storage problems” on page 89
• “Network, transfer, and streaming problems” on page 92