Troubleshooting, Fault check list – Ericsson 4422 User Manual

Page 119

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BusinessPhone – Ericsson Dialog 4422 IP Office

Troubleshooting

Troubleshooting

This section contains information on how to solve common

operational problems. Go through the following steps if you

encounter any problems. If this does not solve the problem,

contact your system administrator. If others have similar

problems, there may be a system error.

Fault Check List

1. Read the Installation chapter.

To make sure that you have done everything correctly and that

everything is properly connected.

2. Disconnect all extra equipment.

If your telephone is working properly when done, the problem

lies in the extra equipment.

3. Connect a functioning telephone instead of the faulty

one.

If that telephone is working properly, the problem is probably in

your telephone, contact your system administrator.

4. Check for operational problems.

If operational problems are found, the problem is in the

telephone network, contact the local telephone service or the

local telephone company.

5. Reboot the telephone.

н Й #

Press and hold for at least one second.

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