6 troubleshooting (digital camera) – Emprex DSC 3380S User Manual

Page 19

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18

6 Troubleshooting

(Digital

Camera)

Problem

Symptom

Likely Cause

Solution

No power

Camera will not
turn on

Battery power has been
depleted

Recharge the internal
battery (section 3)

The camera or subject
was moving when the
shot was taken

Hold the camera
firmly

The subject is too close

Move away from the
subject

Image appears
blurred or dark

The lens is dirty

Clean the lens with a
soft cloth

Flash has not finished
charging

Wait until the green
LED is steady

Flash does not
go off as
expected

The flash has been
turned off

Make sure the flash is
set to AUTOmatic or
ON

Camera will not
focus

Subject is not in the
center of the lens
viewfinder or LCD
(preview)

Move the subject to
the center of the lens
viewfinder or LCD
(preview)

Camera is not turned on

Turn on the camera

No space on the SD card
/ internal memory

Delete unwanted files
(section 3) or insert a
new SD card (section
3)

Picture-taking

Cannot take
pictures when
the shutter
button is
pressed

The camera has
timed out

Turn the camera on

Check the USB cable
connection

Make sure both ends
of the USB cable are
connected

PC Connection PC does not

recognize the
camera

Interference from other
USB devices

Disconnected other
USB devices

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