SMA CLUSTER CONTROLLER - Manual (Page 105)

Events and Device Status
Problem Cause and corrective measure
In the event log, the wrench symbol
(
) is displayed next to the event
type.
This event can only be rectified by a user with "Installer"
rights.
Corrective measures:
• Contact the user with "Installer" rights and inform them of
the serial number of the device and the event number.
In the event log, the telephone re-
ceiver symbol (
) is displayed
next to the event type.
This event can only be rectified by SMA Service.
Corrective measures:
• Contact the user with "Installer" rights and inform them of
the serial number of the device and the event number.
The user with "Installer" rights contacts the Service (see
Section 21, page 116).
At least one device has the status
Warning or Error. There may be a disturbance in the device.
Corrective measures:
• Check the Cluster Controller event log (see Section 9.1,
page 55).
• Refer to the device documentation.
18 Troubleshooting SMA Solar Technology AG / SMA America, LLC
User Manual 105 ClusterController-BA-en-14