EdgeStar IP210SS - Manual (Page 8)

Issue Solution
No power to the unit. Check to make sure the power cord is plugged
in
Check the control panel for any lights or if there
is any movement with any components of the
unit such as the ice case or water pump. If there
is no light or no movement, contact EdgeStar
support.
Only the power and/or ice cube size lights
are on, unit is not working and does not
respond to buttons pushed on the control
panel.
When the ice maker is plugged in, the power
light may blink until you push the power button
to turn on the unit.
If you push the power button, but the unit does
not respond, then the probable cause is a faulty
control panel, and needs to be replaced.
Contact EdgeStar support.
After pushing the power button and making
ice cube selections, the ice maker does
nothing.
Contact EdgeStar support.
Ice case moves back and forth but does not
stop in the water fill position.
Contact EdgeStar support.
Unit goes through the ice making process,
but no ice is produced, or ice cubes are
very small.
Check to see if the ice maker is being used in
proper ambient temperature. If unit is run in a
room that is particularly hot at times, such as
kitchen or laundry rooms, Please move the unit
to a different, cooler room and try again.
If ice maker is being used in proper ambient
temperatures, then check to see if the fan on the
side of the unit is working during the cycle. If not,
then the fan needs to be replaced as it is not
drawing the heat off the coils. Contact EdgeStar
support.
Compressor makes a knocking noise Make sure the unit is sitting level
If the unit is sitting level, then contact EdgeStar
support
When the unit tries to dump the ice, the ice
case and shovel jam.
The ice case hinges or the ice shovel plastic
tabs (on older models) are broken and need to
be replaced.
TROUBLESHOOTING
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