Solutions to common problems, Common washing problems, continued – Electrolux IQ-TOUCH 137378100 A User Manual

Page 27

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27

Solutions to Common Problems

Common Washing Problems, continued

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

PREVENTIVE MEASURES

Yellow
buildup of
body soil
on synthetic
fabrics

Agitation time too short.

Wash water temperature too

low.
Not enough detergent.

Soak in detergent booster or

product containing enzymes.
Wash in hottest water safe for

fabric using casual cycle.
Increase detergent.

Add bleach safe for fabric or

treat with color remover.

Select correct wash cycle.

Use correct amount of

detergent.
Wash synthetics frequently

using hot or warm water.

Yellow or
brown rust
stains

Iron or manganese in water

supply, water pipes, or wa-
ter heater.

To restore discolored load of

whites, use rust remover safe for
fabric.
Do not use chlorine bleach to re-

move rust stains. It may intensify
discoloration.

Use nonprecipitating water

softener.
Before washing, run hot water

for a few minutes to clear lines.
Drain water heater occasionally.

For an ongoing problem,

install an iron fi lter in your
water supply system.

Residue
stains / build-
up, mold or
mildew stains
in gasket

Moisture in the washer.

Use of non-HE detergent.

Overdosing detergent.

Overloading wash drum.

Leaving a wet load set in

washer.
Cold water washes which

may not completely dissolve
and remove detergents.

Perform CLEAN WASHER cycle

Scrub gasket with Comet™

Spray Gel Mildew Stain Remover
using brush to remove stains.
Use only HE (high effi ciency

detergent) along with recom-
mended dosage.
Remove wash load immediately

upon cycle completion.

Run dehumidifi er in laundry

room.
Avoid overfi lling detergent

and fabric softener com-
partments of dispenser.
Dry the inside of washer

and gasket after every run.

Residue
stains / build-
up, mold or
mildew stains
in dispenser
drawer

Moisture in the washer.

Use of non-HE detergent.

Overdosing detergent.

Remove dispenser drawer and

wipe dispenser and inserts with
combination of ¾ cup liquid
chlorine bleach and one gallon
hot water. Rinse well, and repeat
if necessary. Return drawer to
location. NOTE: Wear rubber of
latex gloves. Protect fl oor and
clothing from bleach damage.
Use only HE (high effi ciency

detergent) along with recom-
mended dosage.

Avoid overfi lling detergent

and fabric softener com-
partments of dispenser.

Water in fold
of fl exible
gasket

Result of washing and part

of normal operation.

At the end of each wash, dry

inside of gasket fold with clean
dry towel all around gasket.

Odor

Moisture in the washer.

Use of non-HE detergent.

Overdosing detergent.

Leaving a wet load remain in

washer.
Cold water washes which

may not completely dissolve
and remove detergents.

Perform CLEAN WASHER cycle.

At the end of each wash, dry

inside of gasket fold with clean,
dry towel all around gasket.
Use only HE (high effi ciency

detergent) along with recom-
mended dosage.
Remove wash load immediately

upon cycle completion.
Pour one cup liquid chlorine

bleach in standpipe; let remain a
day and fl ush with water.

Leave door and dispenser

drawer open for a few
hours after use or whenever
washer is not in use.

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