Curtis SMPK4233 - Manual (Page 25)

Trouble Shooting
What should I do if…
Q: I cannot enter the MUSIC mode after using the player for a period of time.
A: You should format the memory of the player under connection to PC.
(Be sure you remember to backup the data in your player before performing the above action.)
Q: I cannot convert my video file into the .AVI format.
A: Please make sure that the media player software for video files has been
installed on your PC. Then try to convert again.
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