Esoteric P-03 - Manual (Page 30)

30
Troubleshooting
In case you experience any problem with this unit, please take
the time to look through this chart and see if you can solve the
problem yourself before you call your dealer.
No power
e Check the connection to the AC power supply. Check and
make sure the AC source is not a switched outlet and that,
if it is, the switch is turned on. Make sure there is power to
the AC outlet by plugging another item such as a lamp or
fan.
e Press the POWER switch of the main unit to turn it on.
Remote control doesn’t work.
e Press the POWER switch of the main unit to turn it on.
e If the batteries are dead, change the batteries.
e Use remote control unit within the range (5m /15ft) and
point at the front panel.
e Clear obstacles between the remote control unit and the
main unit.
e If a strong light is near the unit, turn it off.
Severe hum or noise is heard.
e Place the unit as far away from a TV as possible.
e Make sure the line cords and speaker cables are as far away
from the AC supply as possible.
Buttons don’t work.
e If another operation is still in process, wait a moment and
try again.
Will not play.
e Reload the disc with the label side UP.
e This unit cannot play such discs as CD-ROMs. Use a playable
disc (see page 7).
e If the disc is dirty, clean the surface of the disc.
e A blank disc has been loaded. Load a prerecorded disc.
e If the unit is condensed, leave the unit for one or two hours
with the power turned on (see page 6).
Sound skips.
e Place the unit on a stable place to avoid vibration and shock.
e If the disc is dirty, clean the surface of the disc.
e Don’t use scratched, damaged or warped discs.
There is no sound or only a very low-level sound is heard.
e Check that the amplifier and speakers are connected
securely.
e Check the operation of the amplifier.
e Check the digital output setting.
e The sound is muted during pause and fast forward/reverse.
Press the PLAY button to resume normal playback.
No digital output from a Super Audio CD
e Digital audio output from a Super Audio CD requires an
Esoteric ES-LINK compliant D/A converter (D-03 or D-01) or
a D/A converter with i.LINK (AUDIO) terminals.
e Output of multi-channel audio requires that the unit is
connected to a multi-channel compliant D/A converter via
the i.LINK terminal (AUDIO) and that “2ch/Multi” is set to
“Multi ch”.
The WORD indicator flashes.
e The word sync mode is selected, but there is no clock
source. Turn the word sync mode off.
e An incompatible signal is input. Check word sync
connections and the settings made on connected devices.
The display shows “No Word!”
e No word clock is being received. Check connections to the
external master clock generator, its power supply and
output status.
e The word sync mode is selected, but there is no clock
source. Turn the word sync mode off.
The display shows “Word Error”.
e An incompatible signal is input. Check word sync
connections and the settings made on connected devices.
The display shows “WRD UNLOCK!”.
e The unit is unable to lock to the input word sync signal.
Check the settings of connected devices.
The display shows “TRAY ERR!” when the disc tray is
opened or closed.
e A “TRAY ERR!” appears when the disc tray stops during
opening/closing because of an obstacle in front of the tray
or because the disc has not been properly loaded. Remove
the cause of the error and press the OPEN/CLOSE button
again to open or close the tray.
If normal operation cannot be obtained, unplug the power
cord from the outlet and plug it again. This resets the
internal micro-computer which can be disturbed during
electrical storms, power interruptions, et cetera.
For European customers
Disposal of your old appliance
1. When this crossed-out wheeled bin
symbol is attached to a product it means
the product is covered by the European
Directive 2002/96/EC.
2. All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the
local authorities.
3. The correct disposal of your old appliance will help prevent
potential negative consequences for the environment and
human health.
4. For more detailed information about disposal of your old
appliance, please contact your city office, waste disposal
service or the shop where you purchased the product.