Troubleshooting – Ericsson DT59C User Manual

Page 102

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Troubleshooting

DT590

102

Troubleshooting

This section contains information on how to solve common

operational problems, and warnings you may receive.
Go through the following lists if you encounter any problems. If this

checklist does not solve the problem, contact your system

administrator. If others have similar problems, there may be a

system error.

Fault

Probable cause

Action or

comment

No display

The battery level is

low or the phone is

defective.

Charge the battery

or contact system

administrator.

No ringing

The Ringer off icon

is on or the phone

is defective.

Press the Mute key

and the Yes key or

contact system

administrator.

Signal strength

icon off

Out of system

coverage area or

the phone is

defective.

Enter coverage

area or contact

system

administrator.

Call is switched off

after 2 seconds

The phone is

defective.

Contact system

administrator.

Display shows

Probable cause

Action or

comment

Enter PIN

PIN code is

missing.

Enter the required

PIN code.

No access

The network is in

range, but no

access rights.

Re-subscribe.

No system

Cannot connect to

the network.

Contact system

administrator.

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