EdgeStar TWR481 - Manual (Page 11)

service, maintenance, and usage conditions. This warranty applies to the
purchase and use of this product in residential settings within the United
States of America.
WHAT IS NOT COVERED:
The following limitations apply to the coverage of this warranty:
Optional accessories, attachments, and appearance items are excluded from
warranty coverage, as is shipping damage, and any damage caused by
improper voltage or any other misuse, including abnormal service, handling,
or usage.
This warranty does not cover normal wear and tear on parts or replacement of
parts designed to be replaced, e.g. filters, etc.
This warranty does not cover service trips to deliver, pick-up, repair, or install
the product, or to instruct in proper usage of the product.
Damages or operating problems resulting from abuse, operation outside
environmental specifications, uses contrary to instructions provided in the
owner’s manual, accidents, vermin, fire, flood, improper installation,
unauthorized service, acts of God, unauthorized installation or modification, or
commercial use are excluded from warranty coverage.
This warranty does not cover labor incurred 91 days or more after the date of
original purchase.
This warranty does not cover use of EdgeStar products in commercial
settings.
DESCRIPTION OF WARRANTY SERVICE:
All defective product components covered by this warranty will be repaired or
replaced, at EdgeStar’s option, free of charge on a mail-in basis to EdgeStar’s
authorized repair facility during the first 90 days from the date of original
purchase.
All defective product components covered by this warranty will be repaired or
replaced, at EdgeStar’s option, on a mail-in basis to EdgeStar’s authorized
repair facility during the time period beginning on the 91
st day from the date of
original purchase and ending one year from the date of original purchase.
During this time period, parts will be supplied free of charge, but labor charges
will apply.
All replacement parts and units will be new, remanufacturered, or refurbished.
All products and components replaced by EdgeStar under warranty service
become the property of EdgeStar.
OBTAINING WARRANTY SERVICE:
Contact EdgeStar for troubleshooting assistance and warranty service
authorization at 1-866-319-5473. Please have your order receipt available to
confirm the date of purchase.
Once an EdgeStar authorized representative has confirmed that your product
is eligible for warranty service, the product must be returned to an EdgeStar
authorized repair facility.
The purchaser is solely responsible for prepaying all shipping related costs to
and from the repair facility.
EdgeStar is not responsible for damage resulting from shipper mishandling or
improper packaging.
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