Troubleshooting – Extron electronic Dual Link DVI Transmitter and Receiver DVI DL 201 Tx User Manual

Page 39

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DVI DL 201 Tx/Rx • Configuration and Operation

3-7

Insure all three twisted pair cables are firmly seated in the

correct receptacles.
No output signal or poor quality signal —

Check the integrity

of the UTP or STP cables between the transmitter and the

receiver.

N

The transmitter and receiver pair works with unshielded

twisted pair (UTP) or shielded twisted pair (STP) cables.

To ensure FCC Class A and CE compliance, and for
optimum performance, STP cables are recommended.

Ensure that the twisted pair cables are terminated correctly

and to the same standard at both ends (see "Terminating

shielded cable" on page 2-14).
Ensure that each RJ-45 connector is firmly seated in its

receptacle and that each transmitter port is connected to

the correct receiver port (see pages 2-14 and 2-15).
Ensure that the length of the twisted pair cable does

not exceed the guidelines for single link or dual link

connections (see page 2-16).

Image loss or jitter —

DVI signals run at very high frequency

and are especially susceptible to bad video connections, too

many adapters, or cables that are too long. To avoid loss of an

image or introduction of image jitter:

The DVI cable on the input to the transmitter or the output

from the receiver should not exceed 10' (3 m).
Use only cable designed for DVI signals.

Limit or avoid the use of adapters, patch panels, or

couplers with the input DVI cables, the output DVI cables,

and/or the twisted pair cables. Additional links in the

chain reduce signal integrity and overall cable length

performance.
Always turn on the display before the DVI video source in

order for the source to retrieve the DDC from the display.

No video signal or incorrect resolution or refresh rate —

If the

source device is not able to obtain EDID information when it is

being powered on, it may not be able to send a video signal or

the signal may have the wrong resolution or refresh rate.

Ensure that the DDC DIP switches are set correctly for the

EDID source (see pages 3-2 to 3-5).
The source device must be powered on after the display

device providing the EDID source has been powered on.

Incorrect color or tint —

Ensure that the twisted pair cables are

terminated correctly and to the same standard on both ends of

the cable (see page 2-14 and 2-15).

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