Silvercrest SRGS 1300 A2 - Manual (Page 50)

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If a defect in materials or workmanship
occurs within three years of the date your
product was purchased, we will repair or
replace the product at our discretion at no
charge to you. This service under warranty
assumes that the defective product and the
proof of purchase (till receipt) are submitted
within the three-year period and that a brief
description in writing is provided of what the
defect is and when it occurred.
If the defect is covered by our warranty, the
repaired product or a new one will be sent
back to you. There is no new warranty
period following repair or replacement of
the product.
Warranty period and statutory claims
relating to defects
The warranty period is not extended when a
service is provided under warranty. This also
applies to replaced and repaired parts. Any
damage or defects present at purchase must
be reported immediately the product is
unpacked. Repairs incurred once the
warranty period has expired are
chargeable.
Scope of warranty
The product has been carefully
manufactured in accordance with strict
quality guidelines and was thoroughly
checked before being delivered.
The warranty applies to defective materials
or workmanship. This warranty does not
extend to product parts exposed to normal
wear and tear (and which can therefore be
considered wear parts) or to damage to
fragile parts such as switches, batteries or
parts made of glass.
This warranty is void if the product is
damaged or if it is not used or maintained
properly. All the information in the operating
instructions should be observed precisely to
ensure that the product is used properly.
It is essential to avoid intended uses and
actions which are discouraged or warned
against in the operating instructions.
The product is intended for only private use
and not for commercial purposes.
The warranty is void in the event of misuse,
incorrect treatment, use of force or
interference by anyone other than our
authorized service centre.
Warranty process
Please follow the instructions below to
ensure that your claim is processed quickly.
• In case of any enquiry, please keep the
article number (for this product: IAN
90958) and the till receipt as proof of
purchase.
• The article number can be found on the
rating plate, as an engraving, on the
cover sheet of your instructions (bottom
left) or as a label on the back or
underside of your appliance.
• If malfunctions or any other defects
should occur, in the first instance contact
the Service Centre mentioned below by
telephone or e-mail.
• Once a product has been recorded as
defective, you can then send it Freepost
to the service address you are given,
enclosing the proof of purchase (till
receipt) and quoting what the defect is
and when it occurred.
RP90958 Raclette mit heißem Stein LB5 Seite 48 Mittwoch, 12. Juni 2013 9:17 09