Tefal Effectis GV6720 - Manual (Page 23)

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Problems with your steam generator?
If you have any problems or queries please call our Customer relations team first for expert help and advice:
0345 602 1454 - UK
(01) 677 4003 - Ireland or consult our website - www.tefal.co.uk
PrOBLEMS CAUSES SOLUTIONS
The steam generator does not switch on
or the iron indicator light and the «ON-
OFF» light are not lit up.
The appliance is not switched on.
Check that the appliance is plugged in
correctly to a working power socket and
that it is switched on. Press the «ON-OFF»
button.
The «AUTO-OFF» system has activated
after 30 minutes of non-use and has swit-
ched off your steam generator.
Press the «ON-OFF» restart button located
under the control panel.
Water runs out of the holes in the sole-
plate.
The soleplate is not hot enough.
Wait for the thermostat light to stop flas-
hing before activating the steam control.
The water has condensed in the pipes
because you are using steam for the first
time or you have not used it for a few
minutes.
Press the steam button while holding your
iron away from the ironing board until the
steam starts to come out.
Water streaks appear on the linen.
Your ironing board cover is soaked with
water as it is not suited to the power of a
steam generator.
Ensure that you have a suitable (vented
mesh) ironing board.
White streaks come through the holes in
the soleplate. Scale is coming out of the boiler because it
is not being rinsed regularly. rinse the collector (see § descaling your
steam generator).
Brown streaks come through the holes in
the soleplate and stain the linen.
You are using chemical descaling agents
or additives in the water for ironing. Never add any products to the water tank
(see § What water can I use?).
Your linen is not rinsed sufficiently or you
have ironed a new garment before wash-
ing it.
Ensure linen is rinsed thoroughly to
remove any soap deposits or chemicals on
new garments which may be sucked up by
the iron.
The soleplate is dirty or brown and may
stain the linen.
You are using starch.
Always spray starch on the reverse side of
the fabric to be ironed.
There is no steam or there is little steam.
The water tank is empty (red warning light
flashing). Fill the water tank and press the «OK» until
the light goes out.
The red «tank empty» button is flashing
even though the tank has been filled. You have not pressed the «OK» restart but-
ton. Press the «OK» restart button on the
control panel.
Steam comes out around the boiler.
The boiler is not tightened correctly. Tighten the boiler but do not overtighten it.
The boiler seal is damaged. Contact an Approved Service Centre.
Steam or water is coming out from under
the appliance.
The appliance is faulty.
Stop using the steam generator and
contact an Approved Service Centre.
The «Anti-scale» button is flashing even
though the boiler has been rinsed. You have not pressed the «OK» restart but-
ton. Press the «OK» restart button located
under the control panel.
The soleplate is scratched or damaged.
You have put your iron down on a metal
iron rest or you have ironed over a zip or
metal fastener.
Always stand the iron upright or on the
iron rest. Do not iron over a zip or metal
fastener.
Your have cleaned your soleplate with an
abrasive or metal pad.
See chapter «Cleaning the soleplate».
The red «tank empty» light is flashing and
the «ON-OFF» button does not work. The appliance has been stored in a cold
place (approximately <10C°).
Unplug the appliance. Wait 3 hours for the
appliance to reach room temperature.
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