MCZ Philo User Manual
Page 8
PELLET STOVES
Chapter 1
USE AND MAINTENANCE MANUAL
page
8
Warnings and guarantee terms
Technical dept. - All rights reserved by MCZ Group S.p.A. - Reproduction prohibited
1.4.1. Guarantee limits
The aforementioned guarantee does not cover electrical and electronic
parts or fans for which the guarantee period is one year from the date
of purchase of the product, proven as indicated above. The guarantee
does not cover parts subject to normal wear such as seals, glazing and
all removable parts of the combustion chamber.
Parts replaced will be guaranteed for the remaining guarantee cover
period starting from the original date of purchase of the product.
1.4.2. Exclusions
Colour variations of painted and ceramic parts as well as ceramic
crazing do not constitute grounds for dispute as these are natural
characteristics of the material and use of the product.
The guarantee does not cover any parts found to be faulty due to
negligence, inappropriate use, incorrect maintenance or installation not
performed in compliance with MCZ's instructions (see relevant chapters
in this use manual).
MCZ cannot be held liable for any damage which may - either directly
or indirectly - be caused to persons, animals or property ensuing from
failure to observe all the instructions provided in the instruction manual
and, specifically, the warnings regarding installation, use and
maintenance of the device.
Please contact your retailer and/ or local importer in the event of
product failure.
Damage caused by transport and/ or handling is not covered by the
guarantee.
Refer solely to the manual provided for information about product
installation and use.
The guarantee does not cover damage caused by tampering with the
device, atmospheric agents, natural disasters, electrical discharges,
fires and faults in the electrical system. The guarantee also excludes
damage caused by failure to perform maintenance or by maintenance
performed incorrectly and not in compliance with the Manufacturer's
instructions.
SERVICE CALL
Service calls must be made to the retailer, who will
forward the call to the MCZ technical support
department.
MCZ cannot be held liable if the product and any of
its accessories are used incorrectly or modified
without authorisation.
Only original MCZ spare parts must be used for
replacements.