Canon PIXMA E474 - Manual (Page 22)

Troubleshooting
Printer/Scanner Does Not Appear in the List
Printers and scanners do not appear in the Select Model list of the Preferences dialog in the following
cases.
• A Quick Menu compatible printer/scanner driver is not installed on your computer.
• The printer/scanner driver installation is not complete.
Make sure that none of the above points apply, then display the Preferences dialog again.
Note
• See your printer/scanner manual for details on how to install the printer/scanner driver.
• The printer/scanner driver installation may not be complete in the following cases.
• The printer/scanner was not connected to your computer while installing the driver.
• The printer/scanner was off while installing the driver.
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