Sandia 6-Gallon Indy Automotive Extractor with Heat - Manual (Page 5)

(8) 6-Gallon Indy Automotive Extractor 6-Gallon Indy Automotive Extractor (5)
Returned Material Authorization (RMA) Procedure
Original purchaser must contact the manufacturer to follow correct RMA/warranty
procedures. Must include a copy of RMA Sheet enclosed in the box with returned item.
No returns shall be authorized unless the proper RMA procedures are followed. It is the
responsibility of the distributor to repair the customer’s equipment as soon as possible. If
the distributor does not have the facilities to repair the equipment, it may be shipped or
taken to an authorized service center for repair.
Customer must contact the manufacturer prior to working on or changing out any
parts, etc. Manufacturer must issue an RMA Sheet containing approved labor time and
replacement parts. Do not send parts or equipment back to manufacturer without an RMA
Number and approval. No labor will be paid for, nor part costs paid for or reimbursed that
have not been previously approved by manufacturer. All warranty work must be approved
and authorized to qualify and appropriate warranty procedures must be followed.
1.0 Safety Instructions
READ THIS MANUAL BEFORE USING YOUR CARPET EXTRACTOR.
KNOW THE PROPER OPERATION, CORRECT APPLICATIONS AND THE
LIMITATIONS OF THIS EQUIPMENT BEFORE USE.
Reduce the Risk of Fire, Electric Shock or Injury:
• Use only as described in this manual. Use only the attachments recommended by the
manufacturer.
• Test all outlets with an outlet tester before plugging machine into any outlet. Plug cord
into the nearest grounded outlet.
• DO NOT unplug by pulling on the cord, grasp the plug. DO NOT pull unit by the
cord.
• Keep cord away from heated surfaces.
• Never attempt adjustments or repairs while the machine is plugged in.
• DO NOT use if cord or plug are damaged.
• DO NOT use outdoors, in standing water on wet surfaces.
• Pay close attention when using machine near children.
• DO NOT pick up flammable or combustible materials or use machine where they may
be present.
• DO NOT leave machine outdoors, in extreme heat or cold. Harsh weather elements
will damage components and void warranty.
• Lift using only the appropriate handles.
• Always wear the appropriate clothing and safety equipment when operating the
machine.
• Keep all body parts, hair and loose clothing away from openings and moving parts.
• Use extra care when cleaning stairs. Never move the machine up or down stairs with
fluid in the machine.
• Use common sense to protect yourself and others from injury when using the machine.
Storing your Carpet Extractor
You must winterize your carpet extractor to protect the pump system from freezing.
Damage due to freezing is not covered under the Warranty. Store your extractor in
temperatures over 40 degrees Fahrenheit. Although this is not recommended, if you plan
on storing your extractor in freezing conditions, you must prime your extractor with
antifreeze.
5.0 Problem Solving
Never operate this carpet extractor when the equipment is not performing as expected
or when any part is visibly damaged. When repair is needed, take the equipment to an
authorized service center.
System Problem Possible Cause Remedy
Vacuum
System
No Vacuum
/ Weak
Vacuum
1. Vacuum Tank Full
2. Float Shut-Off Tank Screen Dirty
3. Float Ball Stuck
4. Damaged or Loose Vacuum Hose
5. Dump Valve Open
6. Access Lid not Sealed
7. Vacuum Hose Clogged
8. Air Intake Grid Clogged
9. Leak in Recovery Tank
10. Water Coming out of Vacuum Exhaust
1. Empty Tank
2. Clean the Screen with Water
3. Tap Float to Unstick then Clean
4. Attach or Replace
5. Close Valve
6. Replace Gasket
7. Clear Debris
8. Clean
9. Clean and Dry Area, Patch with Silicone
10. Use a Low Foaming Detergent
Electrical
System
Unit will not
Turn On
1. Extension Cord not Plugged In
2. Switch not in the “On” Position
3. Building Circuit Overloaded
4. Wiring Connections Loose
1. Check if Machine and Cord are Plugged In
2. Check Switches, Replace if Necessary
3. Reset Circuit
4. Unplug Machine and Check for Loose
Wires
Burning
Smell
1. Vacuum Motor Hung Up
2. Pump Motor Hung Up
1. Replace Vacuum Motor
2. Replace Pump
Pump
System
Pump is not
Running
Properly
1. No Power to the Pump
2. Jets on Wand are Clogged
3. In-Line Water Filter is Clogged
4. Debris in Solution Tank Covering Inlet
5. Kinked or Loose Hose
6. Pump Failed
7. Quick Disconnects are not Completely
Locked Together
8. Heater is Clogged with Deposits
9. Pump is Pulsating
10. Auto Prime Valve is Open
1. Check the Electrical System
2. Clean Jet Filters
3. Clean In-Line Filter
4. Clear Debris
5. Check and Replace Hoses if Necessary
6. Replace Pump
7. Snap Quick Disconnects Together\
8. Flush Heater with System Maintainer or
Replace if Necessary
9. Check for Clogged Jets and Clean
10. Close Valve