Epson PC3000Z - Manual (Page 50)

Chapter 4
Troubleshooting
Your camera’s software should be easy to use, and any
problems you may have should be easy to solve.
See the following section to solve problems with EPSON
Photo!2, EPSON Photo File Uploader, and other software
programs.
Software Problems
The EPSON Photo!2 Setup menu appears instead of
the Camera menu when you connect the camera to
your computer and open EPSON Photo!2.
Make sure the cable is connected correctly, as described
on page 2-1.
Make sure the camera is turned on and the batteries
have enough power.
Check the serial port settings on the Setup menu of
your EPSON Photo!2 software. You may need to
change the Port and Speed serial connection settings
to Auto.
Check the port to which your camera is connected
is properly configured and that the Base I/O port
address and the Interrupt Request Number (IRQ)
assigned to the port are not in conflict with other
devices.
If you are a Macintosh user and the camera is sharing a
serial port with another device, make sure AppleTalk
is turned off.
An error message appears when you are using
EPSON Photo!2 with the camera connected to the
computer.
Make sure the cable is connected correctly, as
described on page 2-1.
Make sure the camera is turned on and the batteries
have enough power.
Check the serial port settings on the Setup menu of
your EPSON Photo!2 software. You may need to
change the Port and Speed serial connection settings
to Auto.
Proof Sign-off:
Hida
_______
Bowen _______
_______
4
R EPSON Photo!2 Rev.C
A5 size Chapter 4
4/7/98 pass 0
Troubleshooting 4-1