Responding to printing system error – Kyocera TASKalfa 2552ci User Manual

Page 559

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10-48

Troubleshooting > Troubleshooting

Responding to Printing System Error

3201

Failed to send the e-mail.

Failed to send i-FAX.

Check the SMTP user authentication method of
the recipient.

0007

4201

4701

5101

5102

5103

5104

7101

7102

7103

720f

Turn the power switch off and back on. If this
error occurs several times, make a note of the
displayed error code and contact your service
representative.

page 2-9

9181

The scanned original exceeds the acceptable
number of pages of 999. Send the excess pages
separately.

Error
Code

Message

Checkpoints

Corrective Actions

1020

Machine interface board
failure.

Call service.

Printing System failure has
occurred. Make a note of the
error code displayed on the
touch panel. Call service.

1030

Failed to connect to the
Printing System.

Check the connection to the
Printing System.

> Printing System power

> Interface cable connection

Is the power switch of Printing
System turned ON?

Turn the power switch of
Printing System on.

Is the power cable of Printing
System plugged?

Turn the power switch of the
machine off and check that
the power cable of Printing
System is correctly plugged.

After checking the power
cable, turn the power switch
of the machine on.

Is the interface cable (DVI)
connected from the machine
to Printing System?

Check that the interface cable
is correctly connected.

1031

Failed to connect to the
Printing System.

Check the connection to the
Printing System.

> Interface cable connection

Check that the interface cable
is correctly connected. If the
error exists, Printing System
failure has occurred. Make a
note of the error code
displayed on the touch panel.
Call service.

Error
Code

Message

Corrective Actions

Reference

Page

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