Responding to printing system error – Kyocera TASKalfa 2552ci User Manual
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Troubleshooting > Troubleshooting
Responding to Printing System Error
3201
Failed to send the e-mail.
Failed to send i-FAX.
Check the SMTP user authentication method of
the recipient.
—
0007
4201
4701
5101
5102
5103
5104
7101
7102
7103
720f
—
Turn the power switch off and back on. If this
error occurs several times, make a note of the
displayed error code and contact your service
representative.
9181
—
The scanned original exceeds the acceptable
number of pages of 999. Send the excess pages
separately.
—
Error
Code
Message
Checkpoints
Corrective Actions
1020
Machine interface board
failure.
Call service.
—
Printing System failure has
occurred. Make a note of the
error code displayed on the
touch panel. Call service.
1030
Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Printing System power
> Interface cable connection
Is the power switch of Printing
System turned ON?
Turn the power switch of
Printing System on.
Is the power cable of Printing
System plugged?
Turn the power switch of the
machine off and check that
the power cable of Printing
System is correctly plugged.
After checking the power
cable, turn the power switch
of the machine on.
Is the interface cable (DVI)
connected from the machine
to Printing System?
Check that the interface cable
is correctly connected.
1031
Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Interface cable connection
—
Check that the interface cable
is correctly connected. If the
error exists, Printing System
failure has occurred. Make a
note of the error code
displayed on the touch panel.
Call service.
Error
Code
Message
Corrective Actions
Reference
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