Troubleshooting – ProSoft Technology WRC-CANR-DF User Manual

Page 23

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Western Reserve Controls

WRC-CANR-DF-DN and –SM User’s Manual

PUB 14.2

Revision 4.03

19

7. Troubleshooting



This section identifies some of the common problem observed when commissioning or operating

a CANR-DF Extender.

Problem:

DeviceNet devices will not communicate on the network

Module Status LED is solid Green

Network Status LEDs are flashing Green at ½ second intervals

Meaning

No transmissions have been received by the CANX for 0.5 seconds.

Possible Solutions:

1. Network cables are broken or disconnected.
2. Network is not properly terminated.
3. All devices have stopped trying to communicate on the network.
4. Power has been lost on the B Side subnetwork.


Problem:

DeviceNet devices will not communicate on the network

Module Status LED is solid Green

Network Status LEDs are flashing Green quickly

Meaning

The CANR is in autobaud and is waiting for a valid message to fix its baud rate.

Possible Solutions:

1. Network cables are broken or disconnected.
2. Network is not properly terminated.
3. All devices have stopped trying to communicate on the network.


Problem:

Some messages are missed on network.

Module Status LED is solid Green

NSA and NSB LEDs are flashing Red

Meaning

Internal CAN buffers are full. Network has more traffic than it can handle.

Possible Solutions:

1. Reduce the scan rate from the Master.
2. Reduce the COS frequency on I/O devices.
3. Decrease the assembly sizes of I/O connections.
4. Recalculate the network traffic and bandwidth without the CANX.


Problem:

Some messages are missed on network.

Module Status LED is flashing Red

Meaning

Internal AMT buffers are full. Network has more traffic than it can handle.

Possible Solutions:

1. Reduce the scan rate from the Master.
2. Reduce the COS frequency on I/O devices.
3. Decrease the assembly sizes of I/O connections.
4. Recalculate the network traffic and bandwidth without the CANX.

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