Troubleshooting – MIDEA 11QT Two-Zone User Manual

Page 33

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30

TROUBLESHOOTING

Possible Reasons

Solutions

Problem

No power

• Improper power cord and

outlet connection

• The unit is not operating

properly

• Check that the power cord is

firmly plugged into outlet. If this
cannot solve the problem, please
contact the Customer Service
Center at +1-866-646-4332.

• Contact the Customer Service

Center at +1-866-646-4332.

Display shows
E1 or E2

• Both the upper basket and

lower oven have not been
programmed

• To activate Sync Finish a

function must be selected for
both cavities. Then, the
button will appear. If Sync Finish
is activated the Sync Finish
indicator will be lit up. See

OPERATION INSTRUCTIONS.

Cannot
activate Sync
Finish

• Not using knob

• Sync Finish is activated

• The upper basket and lower

oven are operating at the
same time

• Food not placed in an even

layer

• After touching or the

knob can be rotated to change
the function and pushed to
select a function. The actual
functions cannot be touched for
selection. See

OPERATION

INSTRUCTIONS.

• While Sync Finish is activated,
either button will start,

pause, and resume both cavities
to ensure that both cavities
finish at the same time. If you
wish to control each cavity
independently, do not use Sync
Finish.

• Overall, the Two-Zone Air Fryer

Oven is faster than cooking two
consecutive batches in the same
air fryer.

However, if the upper basket

and lower oven are operating

simultaneously, cook times will

need to be increased. See

COOKING

.

• For best cooking performance,

place food in an even layer with
no overlapping. See

COOKING

.

Cannot select
function

Cannot pause
single cavity

Food
undercooked

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