Troubleshooting, Basic care, Gigabyte service information – GIGABYTE GS27FC 27" 180 Hz Curved Gaming Monitor User Manual
Page 24: Troubleshooting basic care
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Troubleshooting
Basic Care
•
Wipe the screen with a soft, lint-free cloth to remove any residual dust.
•
Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen
gently with the damp cloth.
Note:
•
Make sure that the cloth is damp, but not wet.
•
When wiping, avoid applying excessive pressure on the screen.
•
Acidic or abrasive cleaners can damage the screen.
GIGABYTE Service Information
More service information, please visit GIGABYTE official website.
https://www.gigabyte.com/
Problem
Possible Solution(s)
No power
•
Make sure the power cable is properly connected to the
power source and the monitor.
•
Check the cable and plug to make sure they are not broken.
•
Make sure the monitor is turned on.
No image appears
on the screen
•
Make sure the monitor and the computer are properly
connected and both devices are turned on.
•
Make sure you have selected the correct input source. Refer to
page 11 or 17.
The image does
not fill the entire
screen
•
Try different
Display Mode
(aspect ratio) setting. Refer to
The colors are
distorted
•
Make sure the input signal cable is properly connected.
•
Configure the image related settings. Refer to the “Picture”
section.
No sound or
volume is low
•
Make sure the headphone cable is properly connected.
•
Adjust the volume level. Refer to page 18.
•
Check the
Audio Source
setting.
•
Adjust your computer sound related settings.
Note:
If the problem persists, please contact our customer service for further assistance.