Troubleshooting – GIGABYTE M27Q 27" KVM FreeSync 170 Hz QHD HDR IPS Gaming Monitor User Manual

Page 45

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Gaming Monitor User Guide

Troubleshooting

Problem

Possible Solution(s)

No power

• Make sure the power cable is properly

connected to the power source and the

monitor.

• Check the cable and plug to make sure they

are not broken.

• Make sure the monitor is turned on.

No image appears

on the screen

• Make sure the monitor and the computer

are properly connected and both devices are

turned on.

• Make sure you have selected the correct

input source. Refer to page 24 or 37.

• Adjust the Brightness and Contrast settings.

Refer to page 35.

The image does

not fill the entire

screen

• Try different Display Mode (aspect ratio)

setting. Refer to page 34.

The colors are

distorted

• Make sure the input signal cable is properly

connected.

• Configure the image related settings. Refer to

the “Picture” section.

No sound or

volume is low

• Make sure the headphone cable is properly

connected.

• Adjust the volume level. Refer to page 26

or 39.

• Adjust your computer sound related settings.

Note: If the problem persists, please contact our customer service for further

assistance.

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