Appendix a service and support, Registering your option, Online technical support – Lenovo Q24h-10 23.8" 16:9 FreeSync IPS Monitor (Gray) User Manual

Page 29: Telephone technical support, Appendix a

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Appendix A. A-1

Appendix A Service and Support

The following information describes the technical support that is available for your product, during

the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty

for a full explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted computer

accessories and content. Go to: http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at:

http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during the

warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled

to service at your location. A Lenovo technical support representative can help you determine the

best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available until

90 days after the option has been withdrawn from marketing. After that time, the support is

cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for

a nominal fee.

Before contacting a Lenovo technical support representative, please have the following information

available: option name and number, proof of purchase, computer manufacturer, model, serial

number and manual, the exact wording of any error message, description of the problem, and the

hardware and software configuration information for your system.

Your technical support representative might want to walk you through the problem while you are at

your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list for

Lenovo Support is always available at:

http://www.lenovo.com/support/phone

Country or Region

Telephone Number

China

400-990-8888

South Africa

800982393

Argentina

0800-666-0011 (Spanish, English)

Australia

1-800-041-267 (English)

Austria

0810-100-654(For local rate)
(German)

Belgium

Warranty service and support:
02-339-36-11
(French, Dutch)

Bolivia

0800-10-0189 (Spanish)

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