Restore the headphones to factory settings – Bose QuietComfort 45 Noise-Canceling Wireless Over-Ear Headphones (White Smoke) User Manual
Page 39
TROUBLESHOOTING
3 9
|
E N G
A restore to factory settings can clear all settings and return the headphones to their
original out-of-box state. After, the headphones can be configured as if they were
being set up for the first time.
Restoring to factory settings is only recommended if you are having issues with the
headphones, or you have been instructed to do so by Bose customer service.
RESTORE THE HEADPHONES TO FACTORY SETTINGS
1. Remove the headphones from the
Bluetooth
list on your device.
1. Remove the headphones from your Bose account using the Bose Music app.
NOTE:
For more information about how to remove the headphones from your
Bose account using the Bose Music app, visit:
2. Slide the Power/
Bluetooth
switch to the right
l
and hold. At the same time, press
and hold the Action button for 30 seconds.
The LED indicator blinks white. After 30 seconds, the LED indicator blinks red to
indicate factory settings are being restored (2 to 3 seconds).
3. When the rest is complete, the LED indicator slowly blinks blue. The headphones
are now in their original out-of-box state.