Troubleshooting – Estate TGS325 User Manual

Page 16

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16

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.

Nothing will operate

Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.

Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.

Surface burners will not operate

Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.

Is the control knob set correctly?
Push in knob before turning to a setting.

Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On open burner models, see “Surface Burners” section.

Surface burner flames are uneven, yellow and/or noisy

Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On open burner models, see “Surface Burners” section.

On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.

Is the burner damaged?
On models with caps, look for a warped cap. If cap will not
spin freely on a flat surface, painted side down, the cap is
warped. Switch cap with a different surface burner to check
for further warping. Contact a service technician or see
“Assistance or Service” section.

Is propane gas being used?
The appliance may have been converted improperly.
Contact a service technician or see “Assistance or Service”
section.

Surface burner makes popping noises

Is the burner wet?
Let it dry.

Excessive heat around cookware on cooktop

Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1 in. (2.5 cm) outside the cooking area.

Cooktop cooking results not what expected

Is the proper cookware being used?
See “Cookware” section.

Is the control knob set to the proper heat level?
See “Cooktop Controls” section.

Is the appliance level?
Level the appliance. See the Installation Instructions.

On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.

Oven will not operate

Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.

Is the electronic oven control set correctly?
See “Electronic Oven Control” section.

On some models, is the Control Lock set?
See “Control Lock” section.

Oven burner flames are yellow or noisy

Is propane gas being used?
The appliance may have been converted improperly. Contact
a service technician or see “Assistance or Service” section.

Cooling fan runs during baking, broiling or cleaning

It is normal for the fan to automatically run while the oven is in
use to cool the electronic control.

Oven cooking results not what expected

Is the appliance level?
Level the appliance. See the Installation Instructions.

Is the proper temperature set?
Double-check the recipe in a reliable cookbook.

Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.

Was the oven preheated?
See “Baking and Roasting” section.

Is the proper bakeware being used?
See “Bakeware” section.

Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.

Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.

Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.

Is the proper length of time being used?
Adjust cooking time.

Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.

Are baked items too brown on the bottom?
Move rack to higher position in the oven.

Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust.

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