Software operation problems, Software operation problems -22, R4c448 rev. c – Epson 1200 series User Manual

Page 146

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7-22

Maintenance and Troubleshooting

R4C448
Rev. C

A5 size

CHAP7.FM

2/11/00

Pass 3

L

Proof Sign-off:
tanto name

SEI Y.Takasaki M.Fujimori

leader name M.Fujimori
editor name

SEI M.Kauppi

Software operation problems

Film Adapter is not switched
off.

If the Film Adapter is installed, make
sure it is switched off.

You cannot start EPSON TWAIN.

Cause

What to do

Scanner is switched off.

Turn on the scanner and then turn on
the computer.

Interface cable is unsuitable.

Make sure the interface cable meets
the requirements of your interface
board. See the manual that comes with
the interface board.

Connection is not made
properly.

Turn off the scanner and computer
and check the connection between the
scanner and the computer.

Interface board is not
installed properly.

Make sure the interface board is
installed correctly.

Incorrect selection of
TWAIN Data Source in
application.

Make sure that EPSON TWAIN 4 or
4U is selected properly in your
application software. See “Starting
EPSON TWAIN through your
application software” on page 4-8.

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