Electrolux 6310 DK-m - Manual (Page 18)

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If after all these checks, your hob still does not operate correctly, contact
your local AEG Service Force Centre.
In-guarantee customers should ensure that the above checks have been made
as the engineer will make a charge if the fault is not a mechanical or
electrical breakdown.
Please note that it will be necessary to provide proof of purchase for any in-
guarantee service calls.