Maintenance and cleaning, Customer care department, Service and spare parts – Electrolux ER 7821 B User Manual

Page 12

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9

Defrosting

Refrigerator

The refrigerator automatically defrosts every time the

compressor stops. The water is discharged, via the

pipe, into a tray located at the back of the appliance

above the compressor, where it evaporates.

Important

To avoid defrost water overflowing into the fridge,

periodically clean the water discharge hole in the centre

of the V shaped drip collector at the back of the

refrigerator compartment behind the fruit and vegetable

drawer. Use the defrost cleaner provided which you will

find already inserted into the discharge hole.
Remember to wash the defrost cleaner in hot soapy

water at regular intervals. Dry throughly before

replacing.

D037

MAINTENANCE AND CLEANING

External cleaning

Wash the outer cabinet with warm soapy water. Do

NOT use abrasive products.
An accumulation of dust will affect the performance

of the appliance and cause excessive electricity

consumption.
You MUST ensure that the appliance is switched

OFF
Once or twice a year dust the condenser (black grill)

and the compressor at the back of the appliance,

with a brush or vacuum cleaner, see figure.

D273

CONDENSER

COMPRESSOR

DEFROST

TRAY

Before any maintenance or cleaning work is carried

out, DISCONNECT the appliance from the

ELECTRICITY supply.

Internal cleaning

Clean the inside and accessories with warm water

and bicarbonate of soda (5ml to 0.5 litre of water).

Rinse and dry thoroughly.

NEVER USE DETERGENTS, ABRASIVE

POWDERS, HIGHLY PERFUMED

CLEANING PRODUCTS OR WAX

POLISHES, TO CLEAN THE INTERIOR AS

THESE WILL DAMAGE THE SURFACE AND

LEAVE A STRONG SMELL.

Changing the light bulb

Should the interior light fail to work, first switch off

the appliance and disconnect from the electricity

supply, then replace the bulb as follows;

Unscrew the light cover and then pull it outward by

pressing as shown in the figure. Unscrew the bulb

and replace it with a new 15 watt bulb (available

from your nearest Service Force Centre).
Replace the light cover by sliding it into its original

position and replacing the screw.

D411

When the appliance is not in use

When the appliance is not in use for long periods,

disconnect from the electricity supply, empty all

foods and clean the appliance, leaving the doors ajar

to prevent unpleasant smells.

12

During a normal night time period of approximately 8 hours a traditional fridge freezer can normally maintain the

frozen food temperature but if the appliance is left for longer period in a low ambient temperature the freezer will

defrost .
If, after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a

charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service call

CUSTOMER CARE DEPARTMENT

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your

local Electrolux Service Force Centre by telephoning:-

0 8 7 0 5 9 2 9 9 2 9

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the

website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading ÔSomething Not

Working.Õ
When you contact the Service Force Centre you will need to give the following details:
1.

Your name, address and post code

2.

Your telephone number

3.

Clear and concise details of the fault

4.

The model and serial number of the appliance (found on the rating plate)

5.

The purchase date

Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee

service calls.

For general enquiries concerning your Electrolux appliance or for further information on Electrolux products,

please contact our Customer Care Department by letter or telephone as follows:-
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 950 950 *

* calls to this number may be recorded for training purposes.

SERVICE AND SPARE PARTS

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