Eaton Electrical 9390 - Manual (Page 9)

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eNotify Remote
Monitoring service
All PowerTrust Service Plans
include Eaton’s eNotify Remote
Monitoring service, enabling
Eaton service technicians to
remotely monitor your UPS and
batteries. With technical experts
available to respond immedi-
ately and resolve many issues
remotely, eNotify features 7x24
real-time monitoring of 100+
UPS and battery alarms.
The eNotify service provides
you with monthly e-mail reports
detailing the ongoing health of
your 9390 UPS. The customer
monitoring report delivers infor-
mation on your unit’s voltages,
loads and external factors such
as temperature and humidity.
Additionally, the report provides
information about the attached
batteries and system availability.
All of these factors contribute to
the Relative Health Index (RHI)
score that allows you to com-
pare your unit’s health to Eaton’s
optimum UPS operating levels.
Proactive monitoring is also
included. Upon receipt of both
status and event e-mails, anom-
alies are checked for incoming
parametric or event data logs. If
an anomaly is detected, Eaton
analysts further study the data
for possible impending failures
and take appropriate action. The
following critical alarms are pro-
vided by eNotify:
• UPS output power will turn
off after the configured
delay period
• Low battery alarm present
• UPS hardware fault detected
• UPS battery completely
discharged
• UPS inverter fault detected
• UPS internally bypassed
• UPS output has been
turned off
• UPS shutdown imminent
alarm condition exists
• The failure of one or more
fuses has been detected
• A relay, contactor or breaker
has failed
The eNotify Remote Monitoring
Service provides confidence
that Eaton is continually watch-
ing your 9390 and will combine
its technical resources and field
technicians as needed to quickly
respond to critical alarms.
Eaton’s total PowerChain
Management solution
Eaton views your power sys-
tem as a strategic asset – an
approach we call PowerChain
Management
® . Eaton’s
PowerChain Management solu-
tions can help transform com-
plicated power systems into a
single, integrated system easily
visible and manageable as a
strategic business asset, pro-
viding a significant competitive
advantage.
If your company is like most,
its power system was built
over time. As the organization’s
needs changed, additional equip-
ment was likely retrofitted into
the system, with a circuit break-
er added here and a transformer
replaced there. The result can be
a power system that is a com-
plicated mixture of old and new
equipment from several different
manufacturers. Because there is
no common means of communi-
cating across varied equipment,
gathering data across the enter-
prise can be quite challenging.
Power Xpert
Architecture
The complexity of gathering data
among various devices makes
it difficult to get a clear picture
of what’s happening inside your
power system, which decreases
your ability to manage your
power system effectively.
Consequently, business results
suffer, because your enterprise
depends on its power system.
Eaton’s Power Xpert ®
Architecture, the backbone of
our PowerChain Management
solutions, enables you to moni-
tor much more than your 9390
UPS; it transforms your power
system into an integrated,
agile system that delivers real
competitive advantages. With
the software and hardware
components of Power Xpert
Architecture, you can moni-
tor, control, and manage your
complete power system effec-
tively and efficiently, including
PDUs, batteries and other criti-
cal equipment. Using a simple,
Web-based interface, the varied
elements of your power system
are integrated into a single view,
with the ability to easily monitor
the availability and reliability of
electrical power, lower energy
costs, extend equipment life,
and more.
Optimize your power
system
PowerChain Management can
also help you manage your
power system for peak per-
formance by integrating and
optimizing your power assets
and ensuring that they align with
your business goals.
Once your power system is
linked to an Ethernet network
via the Power Xpert Architecture,
you can connect to and share
information with a variety of
applications, such as the building
management system monitoring
your HVAC equipment, or your
enterprise accounting system.
Power Xpert Architecture’s open
standards and scalable approach
make it easy for your power
system to grow and adapt to a
rapidly changing environment.
Power Xpert Software is designed to take the complexity out of manag-
ing your power system and provides a clear picture of what is happen-
ing at a component, device and system level.