Emerson Process Management Water Dispenser - Manual (Page 7)

TROUBLESHOOTING GUIDE
INSTALLATION QUESTIONS?
Call the Answerline at 1-800-558-5700
Problem
Water is not hot
Water too hot or not hot
enough
Water dripping from the
spout or vent:
• When heating
• Constantly
Water comes out the vent
instead of the spout.
Water and steam spits
forcefully from spout without
turning on the dispenser
faucet.
Water taste or odor.
Water does not flow imme-
diately after the actuating
handle.
Possible Cause
Unit not plugged in or electric out-
let is inoperative.
Thermal overload protector has
tripped
Thermostat not adjusted to your
taste
Low water pressure preventing the
expansion chamber from draining
properly
Construction debris from water line
obstructing the faucet valve seat
causing a slow water leak.
Outlet tube is blocked
Flow straightener is blocked
Unit is boiling
Normal start-up
Chlorine or contaminants in the
incoming water supply may be
more noticeable in hot water
Normal functioning
of the unit
What to do
Check that the unit is connected to a properly grounded electric outlet and that
circuit breakers or fuses are in good order.
Contact your In-Sink-Erator dealer for service.
Adjust thermostat. See Adjusting Temperature.
Unplug the unit. If the dripping stops within a few minutes, your water pressure
may not be sufficient to properly drain the expansion chamber.
Check that there are no obstructions in the water line reducing the supply
pressure below 20 pounds per square inch. For example: a poorly mounted
saddle valve, a clogged water filter (not supplied), or a partially opened shut-off
valve (not supplied).
Contact your In-Sink-Erator dealer for service.
Check that the outlet tube is not kinked, twisted or pinched.Remove flow
straightener from end of spout by twisting counterclockwise. Remove any debris
or scale accumulation. Soak in a mild vinegar solution if necessary to loosen
scale deposits. Reinstall flow straightener by threading it on clockwise.
Reduce water temperature. See Adjusting Temperature.
Under some water conditions your unit may need a few days to “season”. Open
the dispenser faucet and run until the water is cold. Allow the unit to reheat. Repeat
several times per day over 3-4 days to season the unit.
Provide a suitable drinking water filter.
Contract your local water authority for suggestions.