Troubleshooting – Elo TouchSystems 32" LCD Flat Panel TV ET3239L User Manual

Page 20

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Elo TouchSystems ET3239L User Guide 20

Solutions to Common Problems

Turn the monitor off, then turn it on again.

Refer to the On-Screen Display (OSD)
Control Box
section to adjust the
brightness.

The monitor does not respond after
you turn on the system

Characters on the screen are dim

The screen is blank

Screen fl ashes when initialized

“Out of Range” display

Touch doesn’t work

Check that the monitor’s Power
Switch is on. Turn off the power and
check the monitor’s power cord and
signal cable for proper connection.

During operation, the monitor screen
may automatically turn off as a result of
a computer Power Saving feature. Press
any key to see if the screen reappears.
Refer to the On-Screen Display (OSD)
Control Box
section to adjust the

Check to see if the video mode or vertical
frequency of your video source is outside
the range of the touchmonitor. See Chapter
3 and Appendix B for more information on
allowable video modes.

Make sure the USB or serial cable is
securely attached at both ends.

Problem Suggestion(s)

C H A P T E R

4

TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the fol-

lowing table. If the problem persists, please contact your local dealer

or our service center. Elo Technical Support numbers are listed on

page 33.

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