Troubleshooting, Problem cause solution – Hsu Research VTF-2 User Manual

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• Disconnect all interconnects from the amplifier. If still

hums, contact your dealer or call/email technical support.

• It is possible that some cables have a poor or broken

ground due to poor construction, oxidation, or damage.

Also, poorly shielded cables can potentially pick up

noise. Try another interconnect or speaker wire. Also,

move the signal cable away from AC cables, power

transformers, or other EMI sources.

• Use an AC line filter or plug the unit into a different circuit.

• If hum goes away when interconnects are disconnected,

the hum is coming from the rest of your equipment.

Add them back one piece at a time. The one that causes

the system to hum is the source of the hum.

• The unit is going into STANDBY mode during the quiet

passages. Try turning the source signal up. On a Dolby

Digital receiver, turn the SUBWOOFER level up in the

SPEAKER SET-UP menu. After you turn the signal up, turn

down the volume knob on the subwoofer to compensate.

• An alternative is to turn the subwoofer ON/AUTO/OFF

switch to the ON position. It does not use any more

power and does not affect reliability.

• Check that the power cord is plugged in securely at both

ends and make sure that the power outlet the subwoofer

is plugged into is working.

• Check the fuse. The fuse is located on the amplifier, near

the power plug. Unplug the power cord and remove the

fuse holder with a flat head screwdriver. If the fuse is

blown, the output transistors are probably damaged.

Contact the dealer or call/e-mail technical support for

authorization to send the amplifier back for service.

Troubleshooting

If you think your subwoofer has a problem, please do everything you can to confirm the problem before contacting your dealer or calling

for service, including reading through the troubleshooting section. Many times the problem actually is caused by other items in the system

or the subwoofer’s interaction with those items. Much of the time, the service department will not be able to reproduce the error.

Problem

Cause

Solution

Humming or

buzzing noise

Subwoofer goes into

STANDBY mode

while material is

playing.

No output from the

subwoofer (the LED

does not light up).

You have an amplifier problem.

Your speaker wires or interconnects are

the cause.

A light dimmer or other triac based (SRC)

device is on the same AC circuit.

You have a problem with other equipment.

The source is not providing enough signal.

AC power is not getting to the amplifier.

The amplifier’s fuse is blown.

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