Heartland 5200 - Manual (Page 37)

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Gas Trouble Shooting Guide
If you smell gas:
Check for loose connections. Connections may loosen in transportation. If the range connections are not perfectly
tight, you can have a small leak and therefore a faint gas smell. Some leaks can only be found with the controls in
the "on" position exposing the user to serious burns. Never use a match or flame to locate a leak.
FINDING A GAS LEAK IS NOT A “DO IT YOURSELF” PROCEDURE. IF YOU SMELL GAS, TURN OFF THE
SUPPLY OF GAS TO THE RANGE AND CALL YOUR SERVICEMAN.
If you have other problems:
Before any component is replaced follow this four-step check list, then consult "Gas Trouble Shooting Chart" below.
1. Be sure the problem is not due to improper operation.
2. Check the basic adjustments: the correct pressure, dirt in the line, etc.
3. Check the setting to be sure it is correct for the gas on which the range is to be used, either propane
or natural gas.
4.
If gas pressure and all adjustments seem correct, use the chart which follows to help identify the
problem and/or malfunctioning component.
Problem Cause Remedy
A. Spark Ignition
1. No sparks when any control
knob is turned to “light”
1. Check electrical supply to spark module with voltmeter - replace module
2. No sparks when one or
some control knob(s) is
(are) turned to “light”
Gas Trouble Shooting Chart
Reignition electrode controlled by knob
switch is grounded or has a high
resistance leak
2. Check high voltage wires carefully for loose connections or pinches in
the wires; if connections are tight, replace high voltage wire
3. Sparking occurs at
electrodes when all control
knobs are turned off
4. All burners that are turned
on have lighted but
electrodes are still sparking
Push receptacles firmly onto all terminals
Check positioning of shrink sleeving on receptacle – should be flush with end
of receptacle – trim if necessary
Replace module
Check ground/earth connection of range chassis and ground/earth lead
connection to module
3. Check all switch lead connections for looseness and wires for damage
The igniter is on eccentric pin , so rotating the igniter in its place will bring
the igniter closer to the burner base.
No power to spark module - module
switch faulty
Disconnected switch lead or short
in switch lead
Electrode to far from burner base
Ground/Earth lead to module
disconnected or range chassis not
properly connected to ground/earth by
ground/earth lead or through third prong
of power cord plug, combined with
reversed power supply polarity
High resistance or open connection
between spark output terminal and
H.V.. wire receptacle (spark will
jump small gap but sensing current
will not)
Defective module
5. One or more burners have
lighted but eletrodes are still
sparking Pots or cooking utensils (i.e. griddle
plates) are too large and are
smothering the flame causing the re-
ignition to spark Use smaller sized pots or reduce size of flame. Do not use
griddle plate directly over top of grates. Heartland Appliances
sells a griddle kit #7602 complete with griddle support.