Frequently asked questions, English – HP DF770 User Manual

Page 25

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24

English

Frequently Asked Questions

Question

Answer

How far away can I use the remote

control?

Around 100cm.

My remote control doesn’t work?

You may need to change the battery. Please

use a lithium 3V-model number CR2025 only.

Why can’t I display some of my

Pictures?

Some picture/image file formats are not

supported. Please refer to the specifications.

Why can’t I play some of my music

tracks?

Some music file formats are not supported.

Please refer to the specifications.

Why can’t I play some of my video

clips?

Some video file formats are not supported.

Please refer to the specifications.

Can I delete pictures from external

memory cards or flash drives?

Yes, refer to the Picture Options section of this

document.

Can I delete pictures from internal

memory?

Yes, refer to the Picture Options section of this

document.

How can I switch to the internal

memory?

Remove all external memory sources.Or press

the

button until the memory source

selection screen is displayed. Use

and

to highlight internal memory icon and

press

.

Why can’t I use my Windows™ 98

or Me system to copy content onto

the frame?

The appropriate USB drivers are not supplied

for this product and are NOT native to these

operating systems

I have lost or damaged my remote

and/or power adapter. Can I

order replacements?

Yes. Visit www.hp.com/support for more

details.

How can I find the latest

information/FAQs about my HP

Digital Picture Frame?

Visit www.hp.com/support for more details and

the latest information.

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