Technical support, Related documents, Before you contact hp – HP DL385 User Manual
Page 117: Hp contact information
Technical support 117
Technical support
In this section
Related documents ............................................................................................................................... 117
Before you contact HP........................................................................................................................... 117
HP contact information.......................................................................................................................... 117
Customer self repair ............................................................................................................................. 118
Related documents
For related documentation, refer to the Documentation CD.
Before you contact HP
Be sure to have the following information available before you call HP:
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Technical support registration number (if applicable)
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Product serial number
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Product model name and number
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Applicable error messages
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Add-on boards or hardware
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Third-party hardware or software
•
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
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In the United States, see the HP US service loca
•
In other locations, see the Contact HP worldwide (in English) webpage
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage
o contact HP by phone:
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Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored.
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If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website
•
In other locations, see the Contact HP worldwide (in English) webpage