Troubleshooting flowcharts, Start diagnosis flowchart, To begin the diagnostic – HP DL385 User Manual

Page 93

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Troubleshooting 93

Troubleshooting flowcharts

To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,

"Start diagnosis flowchart (on page

93

)," and follow the appropriate diagnostic path. If the other

flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis

flowchart (on page

94

)." The General diagnosis flowchart is a generic troubleshooting process to be used

when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:

Start diagnosis flowchart (on page

93

)

General diagnosis flowchart (on page

94

)

Server power-on problems flowchart (on page

96

)

POST problems flowchart (on page

99

)

OS boot problems flowchart (on page

100

)

Server fault indications flowchart (on page

102

)

Start diagnosis flowchart

Use the following flowchart to start the diagnostic process.

Item Refer

to

1

"General diagnosis flowchart (on page

94

)"

2

"Power-on problems flowchart ("

Server power-on problems flowchart

" on

page

96

)"

3

"POST problems flowchart (on page

99

)"

4

"OS boot problems flowchart (on page

100

)"

5

"Server fault indications flowchart (on page

102

)"

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