Troubleshooting basic problem – HP 700 Series User Manual

Page 153

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Chapter 8 | Troubleshooting | 149

Troubleshooting basic problem

Troubleshooting basic problem

Troubleshooting basic problem

Troubleshooting basic problemssss

If you have a specific problem, review the information below to
see if you can quickly find the answer. Or, visit the HP Jornada
Web site at www.hp.com/jornada for current information about
common difficulties.

Problem

Diagnosis/Remedy

HP Jornada does not
turn on when connected
to ac power

HP Jornada is locked up. Connect
the HP Jornada to external power,
and perform soft reset. (See the
Resetting section in this chapter.
Caution: You will lose any unsaved
data when performing a soft reset.)

HP Jornada does not
turn on when not
connected to ac power

Battery power is too low to run
device.
Connect to ac power, and
then turn on your HP Jornada.
(Charge the battery regularly to
avoid running out of battery
power.) For information on
charging the main battery and
checking battery status, refer to the
Installing the main battery
section in chapter 2.

Battery runs out of
power very quickly.

You may be using your HP Jornada
in ways that drain the batteries
quickly. See the Managing
battery power
section in
chapter 7.

HP Jornada does not
auto-suspend when
connected to a desktop
PC or when using the
modem.

The HP Jornada is designed to stay
on while connected to a computer.
This is the correct behavior. No
action is needed. However, the
device will go into display off mode
to conserve battery power if there is
no keyboard or touch screen input.

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