Hotpoint FEW14 User Manual

Hotpoint Washers

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INSTRUCTIONS on INSTALLATION & USE for the FIRST EDITION RANGE

FEW14, FEW12, FEW10

Hotpoint recommends, for your own safety and to ensure you get the best possible results from your

Washing Machine, you read through this booklet and follow these steps thoroughly.

Choose a location for your washing

machine where possible on a solid floor,

with the electrical sockets and water

supply tap easily accessible.

Allow sufficient space: 600mm width,

600m depth and 900mm height.

DO NOT install in a bath or shower

room.

Read the rest of these instructions to get the best from your appliance, remember to fill in your guarantee registration.

Keep this Book in a safe place for quick reference.

STEP 1

A wash chart is provided to help you to
select your required programme.

Examples given for the maximum washing load
weight for different fabric types.

STEP 4

WARNING: This appliance must be earthed.

Electrical Guide

Programme Selector Dial

Read through this section to familiarise

yourself with the different

compartments within the dispenser

drawer.

STEP 3

Dispenser Drawer

NOTE: Always follow manufacturer’s dosage

recommendations.

All available optional wash features are
explained within this section - These
allow you to adjust your selected wash
programme to suit your needs.

STEP 6

Options Guide

How to start your selected programme

and how to stop or change the

programme if so required.

STEP 5

Using your Machine

NOTE: Progress indicator lights show what stage in

the programme cycle has been reached.

STEP 8

Troubleshooting

A picture guide provides a clear

explanation how to set a wash

programme.

DO NOT overload the washing machine.

STEP 7

A Typical Wash Programme

NOTE: Hotpoint recommend, on completion of

your programme, that you switch off both the

electricity and water supply to the appliance.

Please refer to the Troubleshooting
section if you have any problems when
using your washing machine.
There may be nothing wrong!

NOTE: In addition to the temperature of the
incoming water, the selection of optional wash
features will affect the programme times.

READ BEFORE

CONTACTING

SERVICE!

Dispose of packaging material in a safe
place and remove any labels.

Please read instructions thoroughly to
ensure you understand each stage
before you begin.

Remember you may be charged for a service call if a
problem with your washing machine is caused by
incorrect installation or misuse.

STEP 2

Installation Guide

Indesit

Company UK Limited, Morley Way, Peterborough, PE2 9JB.

Hotpoint guarantee

After Sales Service

“Satisfaction guaranteed or your money back”

We give you a unique ‘satisfaction guaranteed’ promise - valid for 90

days - after you have purchased your Hotpoint appliance.

If there is a technical problem simply call Hotpoint Repair service or

visit our web-site at www.hotpointservice.co.uk and where necessary,
we will arrange for an engineer to call. If the technical problem is not

resolved under this guarantee, we will replace your machine or, if

you prefer, give you your money back.

All Hotpoint appliances carry a fully inclusive 12 month parts and
labour guarantee as well as free replacement parts for the first 5 years
(except microwaves, selected integrated appliances and cooker hoods,
which have a one year guarantee) provided that they are fitted by a
Hotpoint engineer.

Guarantee terms and conditions

Your guarantee is only applicable in the United Kingdom or
Republic of Ireland and is subject to the following provisions
that your appliance:

Has been installed and used correctly in accordance with this
instruction booklet.

Has been used solely for domestic purposes and is located on
domestic premises (ie. not for commercial or trade use).

Has been properly connected to a suitable electrical supply
voltage as stated on the appliance rating plate.

Has not been subject to misuse, accident, modified or repaired by
anyone other than one of our own service engineers.

For pre purchase information on any other Hotpoint
product,

call: 08701 50 60 70 or visit: www.hotpoint.co.uk

Recycling & Disposal Information

As part of Hotpoint’s continued commitment to helping the environment,
Hotpoint reserves the right to use quality recycled components to keep down
customer costs and minimise material wastage.

Please dispose of packaging and old appliances carefully.

To minimise risk of injury to children, remove the door, plug and cut mains cable
off flush with the appliance. Dispose of these parts separately to ensure that the
appliance can no longer be plugged into a mains socket, and the door cannot be
locked shut.

“No company is better positioned to offer an after sales service on

a Hotpoint appliance than us - the manufacturer”.

As part of our commitment to you, all Hotpoint appliances have the

added benefit of a fully inclusive parts and labour guarantee for the first

12 months. In addition to this you also have the advantage of free
replacement parts for the first 5 years
when fitted by a Hotpoint

engineer. When the 12 months parts and labour guarantee expires we

offer the following after sales service options:

Repair Service and Information Help Desk

UK: 08709 066066

www.hotpointservice.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the Model number and the Serial number

of your appliance.

Available 364 days a year with a fast, effective and value for money

service. We have the largest white goods repair service in the UK with over

1100 of our own fully trained engineers. All repairs include a parts and

labour guarantee for 12 months from the date of the repair.

If you require any information or have any questions about your

appliance, our operators are on hand with help and advice.

All this ensures that you will receive the best available after sales service

possible.

Extended Warranties

UK: 08709 088 088

www.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your

kitchen, we offer two service cover plans to give you total peace of mind.

● Repair Protection Plan - FREE service repairs for a single Hotpoint

appliance during the period of cover.

● Kitchen Cover

- FREE service repairs for all your Hotpoint

appliances less than 8 years old.

Genuine Parts and Accessories

UK: 08709 077 077

www.hotpointservice.co.uk

Republic of Ireland: (01) 842 6836

A wide range of genuine parts and accessories are available from our

hotline or through our web site.

Genuine parts and accessories, extended warranties and service

repairs are all available on our web-site at:

www.hotpointservice.co.uk

05/2005 - SIMLEX . Four Ashes, Wolverhampton

1 9 5 0 4 3 8 0 3 . 0 4

Disposal of old electrical appliances

The European Directive 2002/96/EC on Waste Electrical and Electronic
Equipment (WEEE), requires that old household electrical appliances must
not be disposed of in the normal unsorted municipal waste stream. Old
appliances must be collected separately in order to optimise the recovery
and recycling of the materials they contain and reduce the impact on
human health and the environment.

The crossed out “wheeled bin” symbol on the product reminds you of
your obligation, that when you dispose of the appliance it must be
separately collected.

Consumers should contact their local authority or retailer for
information concerning the correct disposal of their old appliance.

Getting to Know your Appliance

Plumbing Indicator Line label

Cold Water inlet point and attached
Fill Hose (Blue connector)

Control Panel

Interlocking door

and release lever

Rating Plate

Mains Cable

Drainage Hose

Hooked End Support

Dispenser Drawer

Front Adjustable Feet

Back Feet

Cleaning the Exterior:

Use a damp cloth or silicon polish to clean the exterior surfaces of the
appliance.

Cleaning the Door Bowl:

Clean the internal surface of the door bowl regularly with a soft cloth.
A build up of soap powder and water hardness residue may result in
water leaking from the door.

Cleaning the Dispenser Drawer & Compartments:

It is advisable to clean the dispenser drawer regularly:

1

Pull the drawer out until it reaches its stop.

2

Press the drawer release latch
down to remove the dispenser
drawer.

4

Relocate the dispenser drawer and push it
firmly back into place.

3

A

B

Clean and dry the
dispenser drawer,
syphons, grate and
fabric conditioner exit
channel (A).
Also, regularly clean the
outlet pipe area (B).

Do not try to clean any

part of the dispenser
drawer while the machine
is working.

WARNINGS:

Do not clean any part of the

machine with abrasive cleaners,
scouring agents, acids, any
bleaches or metal polish, as
they may cause damage.

Key Contacts

After Sales Service

Over 1100 trained specialists, directly employed by us, ensure that you can have complete confidence in both the appliances and

services we offer.

Extended Warranties

UK: 08709 088 088

Monday to Sunday, 8am to 8pm

www.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Genuine Parts and Accessories

UK: 08709 077 077

Monday to Friday, 8.30am to 5pm

Saturday, 8.30am to 12 noon

www.hotpointservice.co.uk

Republic of Ireland: (01) 842 6836

Repair Service and Information Desk

UK: 08709 066 066

Monday to Friday, 8am to 7.30pm

Saturday, 8.30am to 5.30pm

Sunday, 9.30am to 3.30pm

www.hotpointservice.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the following information:

The Model number

(which can be found on
the control panel)

The Serial number

(which can be found on the
inner door trim)

Two Transit Fixings (! BOTH must be
removed before you use your machine).

2

CONNECT T

O THE C

OLD

WA

TER SUPPL Y...

The Dispenser Dr

awer

STEP 3

Electricit

y Supply

Installation

WARNING:

The appliance must b

e earthed

.

CE marking c

ertifies that this applianc

e conforms t

o the follow

ing

EEC direc

tives:

Lo

w V

oltage Equipment - 72/23/EEC & 93/68/EEC

Electr

omagnetic Compatibilit

y - 89/336/EEC,92/31/EEC & 93/68/EE

C

Fuses

Your applianc

e comes fitt

ed with a plug and a 13 amp (13A) fuse.I

f

you need t

o replac

e the fuse,use only those r

ated a

t 13 amp (13A)

and ASTA appr

ov

ed to BS1362.

To change the fuse lif

t the holder to

ver

tical position and lift the fuse out.

To r

eplace the fuse

,ins

ert the

fuse and push fuse holder down in

to the lock

ed position.C

orrec

t

replac

ement is iden

tified by c

olour co

ding or the mark

ing on base of

plug.

WARNING:

Do not use the plug unless the fuse holder is in the lo

cked

position and the t

op co

ver firmly r

eplaced

.

Changing the Mains Lead

If y

ou hav

e damaged the existing lead and need a new one

,c

ontac

t

Hotpoint S

ervic

e UK on:08709 066 066 or

www.theser

vicec

entr

e.c

o.uk (or in the R

epublic of Ireland on:

1850

302 200).A char

ge will be made.

We str

ongly advise that fitting a new lead is car

ried out b

y a qualified

electr

ician.

Seek pr

ofessional advice if y

ou need to use an ex

tension lead

.

Changing the Plug

If y

ou need to change y

our plug,if it does not fit y

our socket:

isolate

the machine from the mains supply

.C

ut off the supplied plug and

safely dispose of the discar

ded plug.

DONO

T plug into an

y other

socket.

NOTE:

If y

ou change the plug,the c

olour of wires in the mains le

ad

may not ma

tch the c

olour of the mark

ings which show the diff

ere

nt

ter

minals in the plug.Y

ou must wire it as sho

wn below

:

Green and y

ellow (Ear

th)

wire t

o ter

minal mark

ed ‘E’

,

symbol ,or c

oloured

green and y

ellow

.

Blue (Neutral) wir

e to

ter

minal mark

ed ‘N’

or

colour

ed black.

13A ASTA

appro

ved fuse t

o

BS1362.

Bro

wn (Live) wir

e to t

erminal

mark

ed ‘L

’or c

oloured r

ed.

ii

i

Index:

1.

Dra

wer r

elease latch

2.

Pre-w

ash deter

gent c

ompartmen

t

Maximum 200ml po

wder or

100ml liquid

3.

Main det

ergen

t compar

tment

Maximum 400ml po

wder or

200ml liquid

4.

Gra

te

5.

Fabr

ic conditioner c

ompartmen

t

120ml maximum

1

2

3

4

5

3

DRAINA

GE SYSTEM...

we r

ecommend one of the f

ollowing:

4

LEVEL?...

NOTE:

AL THOUGH Y

OU MA

Y NEED T

O

MOVE

THE HOOKED END SUPPORT

ALONG

THE GREY DRAINA

GE HOSE,

DO NOT

REMOVE IT

.

WHICHEVER DRAINA

GE METHOD

YOU USE

,MAKE SURE

THAT

THE

HOOKED END SUPPORT IS FIXED

LEVEL TO

,OR

ABOVE THE

‘PLUMBING

INDICA

TOR LINE’*

(*see Getting t

o Know y

our Applianc

e)

PLEASE USE THE NE

W HOSE SUPPLIED,FIT

TED

TO THE

MACHINE

.

Old hoses may

cause leaks due t

o

worn out w

ashers.

YOUR MA

CHINE WILL BE NOISY IF

THE T

WO FRONT FEET ARE NO

T

ADJUSTED SO THE MA

CHINE STANDS FIRM AND LE

VEL.

Check the c

old

wa

ter supply is

running freely

...

Connec

t fill hose (Blue

connec

tor) t

o the cold

wa

ter supply tap

.

TURN COLD

WA

TER

SUPPL Y

TAP

ON...

1

REMOVE T

WO

TRANSIT FIXINGS...

Follo

w these instructions t

o remo

ve the

TWO tr

ansit fixings.

IMPORTANT

:

Situated

,one either

side of the rear panel,

BOTH

transit bolts

(complet

e with

spacers)

MUSTbe

remo

ved bef

ore use

...

Failure t

o do so may

cause damage t

o

your machine!

DO NOT REMO

VE!

STANDP

IPE METHOD

UNDER SINK METHOD

OR

Attach the GRE

Y

drainage hose t

o the

under sink drainage

unit securely

,using a

hose clip.

Fix the hook

ed

end support a

t

a minimum

800mm from

the floor.

cut off the block

ed

end of the under sink

drainage unit.

6

READY...

TO CHECK ALL P

ART

S OF THE INST

ALLATION AND

TO

THOROUGHL

Y

CLEAN THE INSIDE OF

YOUR MA

CHINE:

RUN PR

OGRAMME

‘C

’(

refer to

‘Pro

gramme S

elector Dial

’ ,STEP 4

).

5

CONNECT T

O THE PO

WER SUPPL

Y ...

PLUG

YOUR MA

CHINE INTO AN ELECTRIC

AL SOCKET WHICH IS

EASIL Y A

CCESSIBLE

.

SWITCH

ON.

NOTE:

Hotp

oint recommend

ex

tension leads are not used

.

Mo

ve y

our machine into position,

take car

e not to tr

ap or kink the

hoses.

WITHOUT ANY LAUNDR

Y

WITHOUT ANY DETERGENT

and

THIS WILL

TAKE APPR

OXIMA

TEL Y 2hours 30minut

es T

O COMPLETE

.............................

Standpipe heigh

t:

minimum 500mm

from the floor

.

Insert dr

ainage hose

appro

ximately 100mm

into the standpip

e.

It is impor

tant the tr

ansit

bolt and spacer c

ome out

intac

t (see pic).

! Repea

t steps t

o remo

ve

the second tr

ansit bolt

.

Unscrew the

bolt using a

13mm spanner.

STOP

when 3

threads can be

seen.

Hold,slide

sidewa

ys and

pull to r

emov

e.

For saf

ety,inser

t

one of the

plastic co

vers

(supplied with

your machine

)

ov

er the hole.

800mm

from floor

Hooked End Suppor

t

STEP 1

STEP 2

WARNING:

●D

o not put any it

ems into

the dra

wer

,other than

deter

gents designed t

o be

released fr

om the dra

wer

,as

they may cause damage or

blockage

.

TECHNICAL DET

AILS

Models

Dimensions

Capacit

y

Elec

tric

Connec

tions

Spin Speed

Con

trol

pro

grammes

accor

ding to

IEC456

direc

tive

FEW14

FEW12

FEW10

59.5cm wide

85cm high

60cm deep

from 1 t

o 5.5kg

voltage 220/240

Volts 50Hz

maximum absorbed pow

er:

1700W-2100W

up to 1400r

pm - FEW14

up to 1200r

pm - FEW12

up to 1000r

pm - FEW10

progr

amme D

temper

atur

e 60˚C

run with a 5.5kg load

When adjusting the feet,use a spirit lev

el to check

the machine stands lev

el...fr

om

side to side and fr

om front t

o back.

- M

ov

e your machine in

to its final loca

tion

(take car

e not to tr

ap or kink the hoses

.

- Tur

n one

orboth fr

ont f

eet anti-clock

wise by

hand,un

til the feet cannot be tur

ned any mor

e.

- T

he spring on each f

oot will st

op them coming

loose.

If it is plac

ed on a fitted car

pet

,adjust the f

eet to ensur

e tha

t there is adequa

te

ven

tilation benea

th the washing machine

.

Adding F

abric Conditioner

Dispensing P

ow

der Det

ergent

Dispensing Liquid D

eter

gent

To achiev

e the best wash r

esults the manufactur

er’s

rec

ommended amount of det

ergen

t should be measured

and added to the main det

ergen

t compar

tment (

IIsymbol)

(max.400ml).

Pour the r

ecommended amoun

t of fabric c

onditioner into the

compar

tment (flo

wer symbol).

Do not e

xceed the maximum fill line

.

Pre-w

ash

Progr

ammes A and B

When selec

ting progr

ammes A or B add deter

gent t

o both the pre-

wash

compar

tment (

Isymbol) and the main w

ash compar

tment (

IIsymbol).

DONO

Tuse in drum dosing devic

es with Pre-w

ash progr

ammes A and B.

We r

ecommend the use of a det

ergen

t dosing ball,as pr

ovided b

y y

our

deter

gent manufac

turer

.

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