Manage supplies, Print-cartridge storage, Hp policy on non-hp print cartridges – HP CM6049F MFP User Manual

Page 203: Hp fraud hotline and web site

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Manage supplies

Use genuine HP print cartridges for the best printing results.

Print-cartridge storage

Do not remove the print cartridge from its package until you are ready to use it.

CAUTION:

To prevent damage to the print cartridge, do not expose it to light for more than a few

minutes.

HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured. Because they are not HP products, HP cannot influence their design or control their
quality.

To install a new HP print cartridge, see

Change print cartridges on page 189

. To recycle the used

cartridge, follow the instructions included with the new cartridge.

HP fraud hotline and Web site

Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to

www.hp.com/go/

anticounterfeit

when you install an HP print cartridge and the control-panel message says the cartridge

is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your print cartridge might not be a genuine HP print cartridge if you notice the following:

You are experiencing a high number of problems with the print cartridge.

The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).

ENWW

Manage supplies 187

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