Replacing the interface cable, Troubleshooting, Replacing the interface cable -2 – Hand Held Products 3900 User Manual

Page 152: Troubleshooting -2

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3800/3900 User’s Guide

Replacing the Interface Cable

The standard interface cable is attached to the scanner with an 10-pin modular
connector. When properly seated, the connector is held in the 3800 scanner’s
handle by a flexible retention tab. The 3900 connector is located in the pod at
the end of the 3900 cable. The interface cable is designed to be field
replaceable.

Order replacement cables from Hand Held Products or from an authorized

distributor.

When ordering a replacement cable, specify the cable part number of the

original interface cable.

To Replace the Interface Cable:

1. Turn the power to the host system

OFF.

2. Disconnect the scanner’s cable from

the terminal or computer.

3. Locate the small hole on the side of

the scanner’s handle (3800), or on the
underside of the connector pod
(3900). This is the cable release.

4. Straighten one end of a paper clip.

5. Insert the end of the paper clip into the

small hole and press in. This
depresses the retention tab, releasing
the connector. Pull the connector out
while maintaining pressure on the
paper clip, then remove the paper clip.

6. Replace with the new cable.

Insert the connector into the opening
and press firmly. The connector is
keyed to go in only one way, and will
click into place.

Troubleshooting

The scanner automatically performs self-tests whenever you turn it on. If your
scanner is not functioning properly, review the following Troubleshooting Guide
to try to isolate the problem.

Is the power on? Is the red illumination beam on?

If the red illumination beam isn’t illuminated, check that:

1. The cable is connected properly.

Cable
Release

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